Nope. They put in our roof a bit over 5 years ago. Now that we are having bird damage problems, they won't return my calls. 3 texts to Justin over a couple of months, 4 phone calls to the company, both to Justin and Jeremy with no response. I spoke with their office number answering service and called Jeremy's cell, both assured me they would get back with me right away. The damage we have is minimal and an easy fix if they could attend to it quickly. It's not about removing a bird's nest, it's about repairing the damage and fixing the roof so this won't happen again. But it's getting worse. Their service number is disconnected. I suspect this company is closing its doors or has so much work they don't feel like they need to take care of their customers. Save yourself a lot of headaches and use someone else.

On Sept. 27, 2018 David was out to give my mother a quote, and take a down payment (half down - $4000). They were suppose to come the beginning of Oct. to re-roof.....never came. Call, they said they would come in the spring. Called April 5th. David said he no longer worked with the company, but promised they would be out. They stated they would be out in May. My mother has made repeated phone calls and have gotten no response. Currently we are beginning the paperwork to file a complaint with the Better Business Bureau. At this point we simply want to get her money back so we can go with a reputable company that does what they say when they promise it. Do NOT call the company and expect them to the work that was promised.

At first I thought hiring Justin to do my roof I had made the right choice. I had another contractor doing my siding ( thermal shield) and they were horrible. Justin's guys were exemplary in assisting me with numerous issues between both contractors to get the job done right. However, I made repeated attempts to contact Justin to handle the issues we wrre having, I was even considering hiring his guys to do the siding work instead of thermal shield, but never heard back from Justin. I have made several attempts to contact you, here we are almost a year later, and have yet to hear from you. I hired you because you are a local small buisness. But as of now I wouldn't hire you to change a light bulb! I still have air infiltration issues arounf the new vent stack you installed, but can't get so much as a return phone call. Typical. Tried calling your number for customer service and it is disconnected!!!!

Owner, Justin Silvey is personable, ethical and professional. From my initial call for a quote to project completion he was available to answer questions and concerns from color selection, dumpster placement and a tricky gutter drainage problem. The Element crew was extremely hard working and courteous, arriving on time and working late when necessary. The quoted price only changed due to numerous wood panels that needed replacement which could not be detected until the original shingles were removed. I was fully informed in the quote of this potential increase, so no surprises there. Cleanup was exceptional as the crew combed shrubbery for debris and used magnetic rakes to find stray nails even in the near lawn edges. The Element roofing crew chief was complimentary of his boss (wanting to please him), his wages and the steady amount of work he receives. We highly recommend Element Roofing for your next roofing project.

They came and took my payment Came to my house 14 times Could not fix the leak over my bed Now even though the warrenty is still good won't come fix the leak Now must take pictures and go to court Last week of September and first week of September called this company to fix the leak Will not answer my calls This is a bad deal Don't be fooled by the warranty Wouldn't recommend ever destroyed my walls now and insulation and pine ceiling