
- Country: USA
- State: Michigan
- City: Livonia
- Address: 39293 Plymouth Rd, Livonia, MI 48150, USA
- Monday: 6:00 AM – 8:00 PM
- Tuesday: 6:00 AM – 8:00 PM
- Wednesday: 6:00 AM – 8:00 PM
- Thursday: 6:00 AM – 8:00 PM
- Friday: 6:00 AM – 8:00 PM
- Saturday: 6:00 AM – 8:00 PM
- Sunday: 6:00 AM – 8:00 PM
Metro Detroit Roofing made repairs to an asphalt shingled roof on a residential home I have responsibility for. The 16 year old asphalt shingled roof is a very steep gable design. The scope of work included replacing 2 vent pipe boots, several missing singles and new flashing with shingles around 4 sides of a brick chimney. My original contact with the company was with Larry on the phone. He did an excellent job explaining the way they do business and what to expect. The workman Dan arrived as scheduled and immediately inspected (walked) the roof. He prepared a detailed written proposal on site and provided a company information packet. The packet contained all the important information I needed to make a well informed decision. The price Dan provided was fair for the amount of work to be completed and included the 5 year guarantee. I authorized the work with my signature on the proposal. Dan was very meticulous about his work which included a very clean and detailed calking job around the new flashing on the chimney. He demonstrated great concern for all the debris including the very last nail for removal from the property. There was a tree branch over hanging the roof near one of the vent pipes and Dan removed this without any additional charge. He completed the work in approximately 5 hours on a very hot 90 F sunny day. We have experienced several days of very heavy downpours since the work was completed and there have been no problems! This was a very good experience and I would use this team for work on my own home.
Though skeptical due to reviews, i had Metro Detroit Roofing come out to assess my roof in a home I just bought three weeks ago. I was told the roof was original (19 years old) so i wanted opinions. Larry had called me and was very informative, I told him their is no issues or leaks and he made sure to swnd someone out same day. Dan was sent as a maintenance/quoter and he was extremely nice and even took me up on the roof to show me what he was doing and the process of looking it over for my comfort. Though, this visit did NOT result in any sale to the company they were very informative, curteous and had a very well prepared folder of all information I could have asked for from licenses to their current insurance. When roofing is needed in the next few years I will be sure to call back!!
Metro Detroit installed new roof over our sun porch and it leaked within 2 years. I called and they sent a rep and said they found the leak. They said they repaired the leak, but it got worse and when I called again, they stopped taking my calls or answering my mail. The roof and ceiling were ruined and I had it replaced by a new company. I am suing Metro Detroit Roofing, but the owner (Larry Vaughn Jr.) is nowhere to be found. The process server has tried several addresses with no luck-- empty buildings, etc. What does that tell you. SCAM!
If I could give 0 stars I would! Paid a considerable amount of money for a roof leak 7/25/17 which was supposed to come with a 5 year warranty. The leak has never been fixed and now I can't even get a call back!!! Worst company EVER! DO NOT DO BUSINESS WITH THIS COMPANY!!!
Stay away from Metro Detroit Roofing. They repaired a leaking copper roof of mine and after 2 weeks the roof was leaking again. I have called multiple times over the past several months and they will not answer the call. The warranty that I was charged for is USELESS because they have no intention of ever answering my calls or returning to make the necessary repairs. I also tried to stop by their office in Livonia and - surprise - they no longer have an office at 39393 Plymouth Road. Fully expect to see Larry Paul Vaughn Jr. in Fox 2's Hall of Shame or jail someday for running a scam.