
- Country: USA
- State: Michigan
- City: Wyandotte
- Address: 3221 Biddle Ave, Wyandotte, MI 48192, USA
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
I would like to give DA Home improvement No stars.....but i will not be able to post my comment. My experience was not good at all I called to have someone come out and give me an estimate on some home repairs the 1st appointment was scheduled for Thursday April 25th 2019 3:30 p.m. I'm not sure how that day was screwed up but for some reason the lady named Trisha who schedule appointment put it down for Thursday May 2nd 2019 3:30 p.m. She apologized for the mistake,I took off early from work on May 2nd 2019 so I could be home, and explain what I was looking to have done.Well at 2:00 p.m. I get a voice message saying that the "appreciate me for calling but this is not the scope of work we do and didn't want me wait for the estimate." So unprofessional I called back the office spoke to the saying lady Trisha she asked me did they stop by? I said no one stopped that by they left me a voice message instead of a stopping and giving me an estimate. She then wanted me to send her the voicemail that was left instead I played it for her and she said she would call the owner. And hour goes by, I do get a call now she tells me the owner would like to stop by tomorrow and leave an estimate. I said I'm not taken off any more time for this you guys already wasted my time.....she then told me I can call back the following week and have the owner come out then. I call the following week Wednesday may 8th 2019 spoke to another lady who said Tricia had some sort of eymergency but she could take the message. OK I left the mess and guess what no 1 even bothered to callback no Trisha, no owner, no one.... so instead I called HOME BASE IMPROVEMENT AND CONSTRUCTION.
I had a dormer added to the back of my house. Every step of the way was explained and the attention to detail was magnificent! Highly recommended from a very satisfied customer.
Great place! Kind customer service and they definitely place customer service as a paramount desire. They stay close to bid prices and if off they are very clear with their communication as to the what and why. I appreciate that.
DA installed my kitchen cabinets, sink, backsplash, countertop and did an incredible job. I love my kitchen so much I don’t want to ever move because of my kitchen..I felt very comfortable with the craftsman...Thank you again for a absolutely spectacular kitchen....😊
I was contacted by a D.A. representative last fall (2016). I am planning on remodeling my kitchen in 2017. I made an appointment with their designer, Elizabeth. I liked what she had to say when she came to my home. So, I took the next step and drove the 40 minutes to their design center office. I spent another hour with Elizabeth discussing cabinets, flooring, lighting etc. She was going to put some figures together and get back to me. When I didn't hear from her through the end of the year, I thought, "ok, she knows I'm not ready yet". I thought she would contact me after the holidays. It is now February 1. Still haven't gotten that call. I'm not chasing someone in order to spend $30,000 with them. Next! Well, I got a call from Elizabeth after this review. A nice apology and explanation. I don't know how to just take my negative review down. So, I'll just say I'm going to give Miss Liz the benefit of the doubt and met with her . Stay Tuned