I wouldn't let these jokers change a light bulb. They state that they have the best contractors, but appear to hire the latest guys who roll into town who can say "Hammer Good". Also their billing practices boarder on predatory.

I had a water claim and used J. Benson. They did a great job getting my house fixed up and back to normal.

The work itself seems fine; that gets a "4." The low score is for the subsequent invoicing and customer service, or lack thereof. Back in March a neighbor's tree punctured my garage roof. J. Benson is recommended by my insurance agent so they perform "emergency services;" i.e. remove the branch and cover the roof with a tarp while I work out insurance with my neighbor, based on Benson's estimate. I receive an invoice for the "emergency services" only before insurance is settled; insurance is then approved shortly after so I send in the contract with my $500 deposit and they complete the work. The NEXT DAY I receive a harassing phone call about non-payment of the original "emergency services" invoice, even though I have not even been invoiced for the remainder of the job. I explain that the work was completed within the past 24 hours and could they just invoice me for the full remainder, please, including what was owed previously. They apologize and say they will look into it, and I never hear back. Flash forward a few weeks: I receive another invoice for the remainder of the actual construction work, less the deposit but not including "emergency services," which I pay promptly. A few weeks after that, I receive the original "emergency services" invoice (on Thursday) which I put in the mail (on Monday). The day after, on Wednesday, I receive another harassing phone call about "non payment" of that original "emergency services" invoice dating back to March, even though they sent me the invoice barely 5 days prior. So, the problem is two sets of invoices floating around before, during and after the actual work, and a lack of communication internally, resulting in off-putting follow-up that makes me rethink ever using them again.