
- Country: USA
- State: Mississippi
- City: Oxford
- Address: 466 Highway 7 N, Oxford, MS 38655, USA
I had a roof leak. When called, they said they could not be at my house until the next morning. Well, we continued to have thunderstorms through out the night, causing more damage. The next morning, the owner arrived. I showed him our leak in a small half bath. He automatically assumed it was due to a ventilation pipe. He said it was either broken or cracked. I did not think he was right. I insisted for him to see the leak in the attic, even though he was reluctant. He realized then, he was wrong. He got on a ladder and put a black tar looking sealant on my roof. The only reason I know this is because an hour after he left, claiming it was fixed, it started raining and slopped onto my concrete driveway, leaving me to clean it up. The leak ended up being way worse, causing what would have been a patch job in my sheetrock to hiring someone to completely redo my sheetrock. I called to let him know, it was still leaking and worse than before. He said he couldn't be there until the next morning. Keep in mind it is still raining during this time... I ended up calling another company that day to get a second opinion. They actually fixed this issue a day later by adding flashing and redoing a few shingles Mr. Parker messed up with the black tarry sealant. When called for a refund, he refused to give a full refund and only gave half of my money back. He claimed he came by the day after the initial "repair" to readdress the issue, but neither my husband nor I ever received a phone call after trying all morning to get in contact with him. I'm very disappointed with their work, work ethic, and principles. I'm quite sure if it was his home, he would have actually fixed the issue instead of looking for an easy, temporary, cheap fix. They caused more damage and still kept part of my money. I would not recommend this company to anyone.
Talked to him on a Fallsgrove Rental on monday and finished on a Wednesday! No scraps to be found ! Excellent work and professionalism! Thank you! d
Great service! Thanks!
---Short Version---- Friendly guy, but failed on keeping appointment, didn't attempt to fix the roof after the first failure. In my opinion, do not use to fix your roof. He may be great at putting on a new roof, but if you need patch jobs or have minor leaks, he is not the guy to use. ----- Great guy, friendly, able to get along with and personable (Mr. Parker). However, won't show up and keep appointment times. He was suppose to come a Friday to tarp the top of my roof to stop some of this leaking as requested by the insurance company. He didn't give me a call or try to get in touch with me when that Friday came, I talked to him the day before (Wednesday or Thursday). Charged me 120 dollars to reseal a water heater vent on the roof that took less than 10 minutes and didn't even try to get into the attic where all the damage was occurring. Told me to call him back if the issue persist. He did give me time to get cash from the ATM after I found out he only accepts cash and didn't give me any problems with meeting me right down the road to pay him. This review is not about him being a bad person, however, I just believe when it comes to fixing a roof the service is just sub-par, at least in my experience. Has a good personality; I am sure he is great putting on a new roof, however, I do not believe he is interested in fixing minor roof issues. I give him a one star because he has left me in a bind has me having to get someone out of town to come in to fix my roof and actually go into my attic having me wait even longer with all this rain occurring causing even more problems. You take a gamble using him in my opinion.
This company only wants your money. Alan gave estimate said he would fix it if it continues to leak at least 2 times after he fixed it and will check on it. After we paid him in full after the work was done we never could get him to come back or fix the same problem that was happening. Don't be fooled by this guy he has done it to more than me.