
- Country: USA
- State: North Carolina
- City: Asheville
- Address: 25 Tanglewood Dr, Asheville, NC 28806, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Worked until 9pm which I was dealing with thinking they just needed to finish up but really don't know how you do good work in the dark. They still have to come back and finish. Had broke a few items around the house and the response when I said something was " Well they're usually pretty good at being careful". I walk around the house picking up trash and the boss says that the workers did a good job cleaning up, so I showed him the 5 nails I picked out of my lawn and driveway. Manager doesn't care since it's not my name on his check. Would not recommend for the pure rudeness of him. Then he writes his side of the story calling me names( as if that is professional) and trying to put me down. I was just asking who was going to pay for the items they broke around the house and if I got a nail in my tire from where they didn't clean up THEN I would be angry. And I don't know about most business owners but if a customer writes a review it's not good business to argue with them. No business is perfect so you should expect some negative reviews. Anyone reading, please take his responses to poor rated reviews as a sign that he doesn't care about the customer only the money. I have never wrote a poor note before but this was too much. I will not be recommending Jeff's Roofing to anyone!!
If I could give a zero I would. Called two times over a three week period (because I never got a call back) to have Jeff come look at a roof to fix, and never received follow up, a call, nothing, nada, despite the promise of one. This is the third “business” in Leicester that has sloughed off my business. Just completely unprofessional and appalling. How they get good ratings is beyond me!!! And if you think I am a transplant, I am not. I grew up here, four generations. I called a business in Swannanoa and got an appointment booked immediately.
Called twice, no follow up after repeatedly saying would come out to give estimate. No show.
My husband and I highly recommend Jeff's Roofing. We had a stunningly good experience with Jeff, who was low-key, upfront, informative, thoughtful and cost-conscious. His crew came out as a 5-man team and completed our roof in a day and a half; they were polite, highly-experienced, efficient and conscientious about cleaning up the messy roof-work both on our property and our neighbors'. I remember commenting to my husband that it was the quickest, most pain-free house repair we've ever had, despite taking place in the dead of winter! We can't recommend Jeff's Roofing highly enough - you won't be disappointed.
Jeff and his crew were great for my roof repair. The estimate was free, and they spotted another problem I hadn't seen. The job was done well, quickly, and at a competitive rate. I'm very happy!