
- Country: USA
- State: North Carolina
- City: Holly Springs
- Address: 550 Irving Pkwy, Holly Springs, NC 27540, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Poor workmanship, and poor customer service. Locklear roofed our townhome buildings using 30 year architectural shingles which should last at least 25 years. We started having leaks shortly after they were built. We were told after 13 years that the roof on one building was so bad it needed to be entirely replaced. Improper flashing, improper nailing, and other workmanship issues. We stretched it to 15 years but are having to replace the roof now 10 years earlier than planned . I would not recommend these guys to anyone.
I am writing this review after multiple attempts over the course of about 2 weeks to get answers from this company regarding repairs they performed on a home that I recently purchased. Locklear Roofing originally installed the roof when the home was built in 2011. During our due diligence period in November 2018, our home inspector discovered an active leak. The seller agreed to repair the leak and Locklear Roofing was hired to perform the repair. After at least one postponement, Locklear completed the repair the day before closing, which left us with virtually no time to address any questions or concerns prior to closing. The repair itself involved replacement of OSB, underlayment, and shingles in the affected area (approximately 4’ x 3’ in size). Since that time, I have made several attempts to contact Locklear regarding questions about the repaired area. Specifically, some of the replaced singles appear raised and photos taken during the repair process show areas of exposed OSB that were not completely covered with underlayment prior to the shingles being installed. The reason for this 1 star review is due to the lack of customer service. I have been promised multiple times that someone knowledgeable about this specific repair job would return my calls and address my concerns. Those calls never come and my questions remain unanswered. Emails and voicemails remain unanswered as well. Given Locklear's lack of customer care, I cannot recommend them and I will be looking elsewhere for my roofing needs.
Great company! Awesome staff, excellent in quality and reasonable prices most definitely recommending Locklear Roofing to friends and family !
This is the best roofing company around. They did my roof super fast and very well. It has rained a hundred times and snowed a few and I have no leaks. Plus they advised me on the best quality shingles which look great. 100 % satisfied customer
I was in the process of looking for roofers for my home. I came upon this company came called them about coming to my home for an estimate. I received a call stating they would be happy to come to my home and would call the morning of the appointment. This has been a few weeks now and I've not heard anything from them. When I call to talk to them they act like they've never even heard of me. Guess I'll take my business and money to another company.