Tommy Williams from Carolinas Best Roofing worked with us on our roofing and was very thorough and very professional. He continued to follow up with us until the project was completed. We were thoroughly satisfied with the workmanship and with Tommy. I would highly recommend him and his company.

The owners of CBR Inc., Mr. Johnathan Westbrook and Mr. Francois Neufville, were unhelpful, unapologetic, did not take responsibility for or any vested interest in rectifying the damages caused by their company, and were not interested in seeing to it that the project was completed. Do NOT do business with this dishonest and unhelpful company if you want a quality roof, a smooth and efficient install, or timely customer service. Carolina's Best Roofing Inc. (CBR Inc.) was provided more than 4 months' time and no less than 5 opportunities to complete the proper installation of an asphalt shingle roof on my house in Richlands, NC following damages from Hurricane Florence. The initial install of the roof was completed on 29 December 2018, at which time the quality of workmanship and installation of the shingles was so poor that a complaint was immediately filled with CBR Inc., requesting a crew be sent back to the property to correct the improper installation of shingles along the valleys of the roof, the starter shingles along the edges, and numerous breakages along the peaks and sides of the roof. Each of the 4 times CBR Inc. sent a crew back to the property to unsuccessfully attempt to work on the repairs, a foreman or supervisor who was capable of communicating with the homeowner and the crew was never present. Additionally, CBR Inc.'s crews caused extensive damages of over $950 to the siding, rear door, rear door frame, rear window, rear exterior outlet cover, and the landscaping and lawn. CBR Inc. failed to complete the repairs and remediation and ended up causing more extensive and expensive damages around the entire exterior of the property structure, resulting in an incomplete roofing system that would not pass a home inspection, remained unfinished without a warranty, damaged, and unreliable against the elements and weather. The failures of CBR Inc. to fulfill the terms of the contract and properly install the roof in a reasonable amount of time has significantly inhibited, delayed for months, and prevented me from being able to list the property for sale by the target date of 1 May 2019.

Best Roofing and Restoration installed a roof on our rental property. From consultation to after installation, we had a beyond perfect experience with Best Roofing and Restoration. John Westbrook was always open to answer any questions, and went above and beyond to make sure we were pleased. The crew was clean, efficient, experienced, and quick. We had an awesome experience, and we would recommend Best Roofing and Restoration to anyone.

This was the most trouble free home repair i have experienced. John stayed on top of the job, worked with the insurance company and finished in a timely manner. He addressed every concern and we were well satisfied with the finished product!

Very Professional! The work was done in a timely manner! Would definitely recommend Best Roofing & Restoration to my Family & Friends!