Never was told when anyone would come to do an estimate. Earlier today my husband signed an agreement with another company to repair our roof that was leaking. I am told Castle Roofing has great work and they only communicate in a professional manner. We are thrilled with our decision now. After I arrived home today and was home for mere minutes there was a knock on the door, I would say around 1230pm. A polite, professional young man from THIS company said he was there to do an estimate. I apologized and explained to him that my husband had gotten the roof taken care of that morning. He was courteous and likely relieved he wouldn't have to climb up on the roof for no reason. A little while later, Andrea, sent me this e-mail (this is a professional email, as in this is representing the admin staff of this company. Never in my life have I seen something so classless): We wanted to let you know that it was quite disappointing and not in good taste for doing business to have our guy drive all the way to Mebane for your roof estimate only to find out that a contract had been signed by another company. No signature. Nothing. While I responded with circumstantial details and expressed how inappropriate I found this, I did promise Andrea a review. I cannot speak for this company's work, but I can speak for their operations. If you ask for an estimate from this company, make sure you call each hour for the next couple days to find out when someone will be at your house. That way if they show up right after someone else gets the job, you'll be able to give Andrea plenty of notice. Otherwise, Orange County resident or not, you'll be a burden. If they give you an estimate, you better accept it and hire them. Who knows what that email might look like! Yikes. Never in my life have I been so unimpressed.