
- Country: USA
- State: North Carolina
- City: Lincolnton
- Address: 899 Lyndsey Brook Ct, Lincolnton, NC 28092, USA
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 7:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 7:00 PM
- Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 7:00 PM
- Saturday: 7:00 AM – 7:00 PM
- Sunday: 7:00 AM – 7:00 PM
The owner of this business was contracted to replace fascia and cover with it with sheet metal trim. He was also to replace the soffit at the same time. While performing the work he stated that he needed to take down a front porch awning but that he would place it back while completing the job. Once the work had been completed Mr. Aaron De Vincenzo was paid for the job in full. The awning that Mr. Aaron De Vincenzo had taken down and put back up leaked rain onto the front porch and he was contacted in an attempt to have the issue remedied. After seeing no progress for several weeks I contacted him again regarding the leak. He stated that he would handle the situation and that he had been to the house twice and thought he had figured the problem out. He also apologized for the lack of communication and stated that he had things going on. After waiting almost a month with no attention to the problem I contacted Mr. De Vincenzo again by text and reminded him of the issue. Mr. De Vincenzo simply replied "OK". It has now been over a month and Mr. De Vincenzo refuses to address the issue or return any contact. 4/3/2017 As a follow-up to a prior rating I posted It is the entire conversation that came after he found that he had received a complaint from the BBB and had observed my ratings on several sites. Mr. De Vincenzo knows where I live and had he wanted to remedy the problem he could have stopped by and I would have shown it to him and explained what was occurring. Note his comments in regarding to when he sees me around. The person he refers to as Kathy is the prior owner whom I was purchasing the property from. She had contacted him in an attempt to have the issue resolved. I have found other complaints on the internet regarding similar issues with this company. An alternate name for this company is A Few Good Men. De Vincenzo I sent a man to that house...and I personally checked my work 3 times...last on a month ago. And talked to Kathy...There is nothing wrong with the work I performed...I'll tell you what I think about your little moves with the reviews and BBB when I see you around. Just cuz you have an issue doesn't mean it's a result of my work. Either prove me wrong or retract your nonsense. I don't think you have any proof that my work failed. My response to his comments Aaron I asked you nicely to handle the problem and you failed to do so. I told you I would take other measures if the issues weren't addressed and you still failed to handle it. There was not an issue with the awning until you took it down and put it back up. The leak still exists and you choose to argue and ignore instead of finding a solution. The reviews will remain unless you fix the problem. Please take a few seconds and read the tag you display on the front of your truck. It doesn't appear that you are the person that lives that type of life. If you decide to handle the situation as it should be handled I will change the reviews to reflect that you are a man of your word and that there was a miscommunication but that things were resolved in a positive way.