This company did an excellent job from beginning to end. Their agent who we first dealt with was well informed, helpful and very pleasant. The work done is perfect. Our roof looks great and the workmen were neat and very careful with our property. Nothing was left on the ground when they were finished. There are a number of roofing companies working in our neighborhood but Weatherguard is, without a doubt, the best all around.

Reasonable / competitive pricing. Very professional install. No shortcuts. Top quality material. Complete cleanup afterwards - no nails on driveway. Company follows up to make sure you are satisfied. Job completed promptly.

I hired this company in April 2019. There is a serious lack in customer service by this company and the quality of work they perform. My experience with WeatherGuard has been terrible. I chose to work with WeatherGuard based on recommendations of a former customer. WeatherGuard has failed to communicate effectively with their work crews and my experience was topped of when the sales rep yelled at me on the phone. He called me when I was working and I couldn't answer his call. When I returned his call, his voice mail was full, so I couldn't leave a message and had to text him. When we finally connected, the sales rep had the audacity to yell at a customer. You should NEVER yell at a customer, especially when you know you haven't provided good service to that customer. My time is valuable too. I can't always drop work to pick up a personal call. The sales rep may be frustrated that I couldn't answer his call when I was at work, but that is no excuse for his rudeness. The sales rep wouldn't even listen to me or let me say anything. The sales rep told me the roofers would be at my house between 8 and 10 a.m. to do the exterior roof patches. The crew didn't arrive until 5 p.m. They did not arrive with the materials they needed to complete the job and had to leave to purchase materials. It was after sunset when they returned with the materials. They wanted to work in the dark and worked until 8 p.m. and came back the next day to finish the job. The roofers came back the next morning to complete the patch on the roof. The roofers didn't clean up the debris from the roof. I have video on my security camera showing them raking the discarded shingles to the base of a nearby tree and covering the debris with leaves. I had to clean up the debris they left behind. This shows the lack of being an environmental friendly company. In addition to arriving late and unprepared to complete the job and their attempt to hide the discarded shingles instead of removing the trash, the crew did a poor job on the repairs. A few days later, the wind blew up the corner of the shingles that were supposed to be repaired. The crew had to come back a third time to fix that corner of the roof. A few days later, after a rain shower, I noticed the plywood the crew was supposed to replace was soaked through the roof. The crew had to come out a fourth time to replace the plywood. Due to their tardiness, unpreparedness and sloppy work, a repair that could have been completed in a few hours took four days over a couple of weeks. The interior repair crew wasn't much better. As with the exterior crew, they had to leave to buy supplies and then return. The sales rep had drawn a map of the ceiling to show where the painters were supposed to paint. Either the painters never got the drawing or they completely ignored the drawing because I had to show them where to paint. Even after I showed them each spot to repaint, they still forgot one area. The interior crew was also sloppy. I've had to clean up paint splatters from my floors from where they dripped paint. I did not call the interior crew back to my home to repaint the missed spots because I don't want them to create more of a mess than they are repairing. I wouldn't recommend WeatherGuard to anyone. I work in customer service. I care about my customers' experience and I expect the companies I work with to do the same. Poor communication, sloppy work, and rudeness are the themes of my experience with WeatherGuard. I had to leave 1 star because it the system wouldn't allow me to give no stars.

Weatherguard was very helpful, professional and prompt with the replacement of our roof. They answered all questions and delivered on all their promises. The roofers were fast and efficient. They also did a great job with clean up and our new roof looks great!

Really happy with the experience working with Weatherguard. Our salesperson Jared was helpful and willing to answer all of our questions. Scheduling process was easy and they were easily able to work with our personal schedules to perform the work at the least-disruptive time. Roof work is flawless and they left the job site cleaner than I could have expected. Multiple neighbors commented on the work done and the cleanliness after job finished. Couldn't recommend them more if you need a roof evaluated for repair or replacement around North Carolina.