Sean and his team were on time, polite, stayed on budget, and were a pleasure to do business with. The windows look great, and work even better. My wife and I are very satisfied.

I got quotes from 5 companies for siding and windows. Sean was the only one to take a good amount of time and sit with me to explain the process and show me my choices in product. Their prices were pretty good too! They did an amazing job on my house! I also had my entire door unit replaced and some columns on my porch replaced! They did a fantastic job! My house looks amazing! I really enjoyed working with Bob and Bill! They were super professional, accommodating, thorough and fun. Bill is a rockstar! Now that the work is done, I kinda miss them!

Sean and Bob were great to work with. Both were respectful of time and did not spend a lot of time trying to sell anything. Sean was direct and precise about the product and listened to what we were asking for and made sure we got what we needed. We had 12 windows replaced and it took a total of 11-12 hours. The windows are beautiful. We are so happy we chose Universal Windows Direct of Manchester.

Absolutely the worst company to ever do business with. I put off leaving this post for almost a year hoping the owner would make it right. The quality of work done on my home was so poor I have pieces falling off my house within a week of them "finishing". They broke every window edge on my existing windows. The siding is too tight and bubbles everywhere. They completely skipped measuring front bottom to top so we have a half piece improperly attached on the entire upper run. The crew left all their junk in my driveway and although I moved it so we could park they have yet to come pick it up. The owner came to bid the job and then upon completion. Nothing more. He was so disappointed at what he blamed on "a new crew he has never used before" he said he would have to come back and have it all redone. Then attempted to ask if he could bring back the same crew with "better supervision". This is the worst company and the worst work I have ever seen. We are having to start all over after losing a year and every window we have. Absolute nightmare!

Do not hire this company. They have screwed over a customer of mine and tried to make it right and said I did awful work when the work they did had nothing to do with my work bad customer is great full for my work. But yet there work they screws up and need to fix and haven’t yet. Stay away