Complete Roof Systems did work on my roof and they were an excellent company to work with. The staff is knowledgeable and accommodating. I highly recommend them you wont be disappointed.

Professional from start (working out the details of the proposal with Dean) to finish (project completed within a reasonable time-frame, inclement weather is out of their control/although all work is sealed and secured properly at the end of day to ensure against any potential leaks). Fredy and his team were always on schedule and never interfered with any of our day-to-day operations. The thing that impressed me the most was how they walked around the entire building, picking up loose debris that may have been left behind after removing the original gutters and metal caps from the roof. Without the security of a referral from someone I know, all I had to go on was my gut, but Dean and his team delivered as promised and now we have a new roof backed by a 20 year guarantee from the manufacturer.

Very professional, clean, and courteous. The work was done in 2 days as expected. Great communication, I knew when the team was coming, and leaving. They did a great job and I would hire them again to do siding and other projects. Mike Stone is a great project manager.

Many people write reviews when they just get the work done. Here is a review after 2 to 3 years after the work was completed. Our roofing was done by CRS with the Golden Pledge Warranty for which we paid extra money – which provides warranty coverage of 25 years. Our roof started leaking recently and we called CRS and it took them a few days to send out a technician who came by and told that he would have to talk to his boss. A few days later when I called CRS I was told that they are working to get authorization from GAF so that they can do the repairs. Finally, after they received authorization I was told the foreman would come by and do the repairs and then he was a no show. From the time I called in first already 15 days had passed while water continued to leak from the incessant rains. When I called the company to inform them that their foreman did not show up – there was not a word of apology or a promise that they would send somebody right over to take care of it – but rather they would now talk to the foreman to find out – why he did not show up. Warranty is good only if a vendor acts on it. When initially the roofers came out and damaged a lighting fixture and I held back $20.00 they got back to me within a day to tell me that I still owed them $20.00, but it has taken them more than 15 days fix a leaking roof on which a GAF backed 25 year Golden Pledge Warranty was provided. I am not talking about a broken toaster which I can toss in the garbage and buy a new one, but the lack of urgency of part of CRS is appalling.

I contacted CRS for a quote for a complete removal of existing, replacement with new as well as adding a roof to a new front porch, and gutters for the front porch and rear porch. After visiting the house CRS quickly sent a proposal which I agreed to and chose my colors from a sample booklet of shingles. The entire process from initial visit until project was only a few weeks! The day before the project was scheduled CRS made a delivery of materials neatly stacked in my driveway out of the way. I left for work on the morning of the project and by the time I retuned home the roof had been removed and replcaed in its entirety. There was no evidence that anyone had even been in the yard, no debris, nails, garbage, etc, the yard looked exactly how I left it. The team at CRS are true professionals and have their craft down to a science! I would highly reccomend them to friends, family and neighbors. If you are looking for a trusted, professional, cost competitive and efficient contractor for a roof replacement - they are your people!