They replaced our roof and I was so impressed with their service and quality of work. They were always a call away to answer any of our questions and concerns. I paid a little more but it was totally worth it for what we got. They were out to do our roof and it was so quick! Very impressive. The crew was very professional and clean. I would highly recommend this company for any of your exterior remodeling.

At first I was impressed with how quick they sent a sales rep to my home. Guy showed up on time and was very friendly and thorough explaining everything. After almost 2 hours we finally get down to business and I almost had to laugh. I was quoted over $16k for a 931sq.ft roof! Then with "discounts" it was brought down to just under $12k! They offered 2 quotes; one which included all products required to receive the 50 year warranty and one which offered a lower cost but with all cheap garbage material that other companies didn't even mention! This is about 3x what it should cost. Being as this was our first quote, I wasn't signing anything at the moment. This is when I truly made my decision because the sales rep clearly was not happy to hear we weren't signing right then and there. He began telling me that if I don't sign now I won't get that price. I strongly dislike high pressure salesmen. I told him I have other estimates set up within the next 3 days and I could have an answer by then and was told the price wouldn't be guaranteed although they say they honor their quotes for 1 year. He then pulled out a scribbled quote from a competitor and began talking negatively about them; another turn off. If you truly stand by your company, you would not pressure potential clients. None of the other estimates I have received were under ANY pressure. Also, one thing that turned us off was they claim they do thousands of roofs yet the rep could not tell me one address anywhere near my home of their work for us to see. Other companies offered to give us addresses of any homes with roofs with the colors we liked without us even asking for them. They swear up and down about their "50 year warranty" but upon reading other reviews it seems the warranty work is seldomly honored and if it is, it requires more "warranty" work. Buyers beware. Shop first.

We are very happy with the work that was done. Our roof was completely redone. It look amazing and gives us a huge piece of mind to know we now have a quality roof for many years to come. The men that worked on our roof were quick and efficient.

Nu Look makes you jump through hoop to have repairs completed that they created. Had to replace plywood within 9 months of having the roof put on. Did not install flashing properly, and never replaced the siding correctly. Had to pay someone else 2 times to install the siding correctly because nu look cannot handle it. I would never recommend them to anyone. Had nothing but problems since they started installing the roof. Any more problems I will find another contractor to do the repairs. They cannot be trusted to do any job correctly.

Spring 2019 -Don't use this company if you have anything other than hanging gutters !!! They don't know how to deal with historic houses that have built-in , box or pole gutters !!! Continuous failure from shingles that were laid edge to edge & caulked instead of using a continuous box gutter liner material. After several return trips just to use more caulk & we've had interior rain damage because of the failure, now they won't even respond & return calls !!!!! We've now contracted with a roofer who will correct the poor quality workmanship. Now months later July 2019 -we've had issues with rain leakage from the built in box gutters on our circa 1900 house several times since the work was done - when you came back it was to only caulk - the project should have had a solid product to line the gutters but you put in layers of shingles calked. This time it's been a month since we made the most recent request to customer service, promises, promises and someone was supposed to come today to look at the issue - no one ever showed up & not even a courtesy call. VERY UNHAPPY with this company !!!