5 reviews
  • Country: USA
  • State: New Mexico
  • City: Albuquerque
  • Address: 4815 Jefferson St NE, Albuquerque, NM 87109, USA
Phone number
Working hours
  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 3:30 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
Johnny V
04.07.2019

Alvarado replaced our roof after hail damage. They showed exemplary professionalism from the get go. When they came out to do the estimate, the guy that came patched our roof where it was leaking so we wouldn't have any more damage. This was going above and beyond in my opinion, as we hadn't even signed a contract at this point. Alvarado did great job and we were very satisfied customers.

Nichelle Gilbert
09.05.2019

Alvarado Roofing did a full roof on my home and casita. The experience was professional and high quality from beginning to end. The Administrative team was friendly and prompt. The estimator came out with in a day and found that I had hail damage and need a roof replacement. Estimate was clear and easy to read. I was even offered help to navigate the insurance process! The crew that worked on my house arrived promptly and was very professional. It was a big job as they had to remove layers, they worked diligently and finished the job on time. My yard was left clean, you could not tell they had been here at all! Invoicing and payment were easy and to thank me for my business Alvarado gave me a Starbucks card and an umbrella. This is a serve-oriented company and I highly recommend them. My roof looks great!

Keith
29.05.2019

I called Alvarado Roofing for an estimate and they were the only company that came out *and* climbed up on the roof to measure and really look at my roof to see what they were getting into. They removed all the layers of hail damaged roofing as well as our flat roof over our patio and replaced it with hail resistant shingles and some really awesome roofing for over the patio. They also decked over where the swamp cooler was (had A/C installed later). They did all of this in one day! They kept in touch and followed up throughout and after the job. We highly recommend!

CMGeek
29.05.2019

We used Alvarado before and they honor their warranty, get back to you in a reasonable time and explain things in details. They are good at answering their phone or email in a timely manner. There prices have increased, just like everyone else's seem to have recently.

Jason Brown
22.03.2019

We contacted Alvarado about a partial roof replacement, they provided a reasonably-priced and detailed quote. Initial estimate for their availability was almost 6 months out. They contacted us a couple of weeks later and said they could perform the work within a month. We indicated to them via phone that we would be able to pay approximately half the repair cost up front, but that it would take several months for us to pay the balance. After that conversation, they called a few days later to say that they were available to perform the roof replacement in one week. We were pleased, and indicated once again that we had money on hand to cover half the cost, with the remainder to be paid in full in about 5 months. David at Alvarado told me (and I quote), "We'll work with you on that." I signed the estimate and they performed the work, which required an inspection from the city. The city inspector came and went, and I heard no indication that the work performed was not up to code. I emailed David to thank him and his crew for the work done in an excellent and timely manner, and to remind him of our verbal agreement for half now, half by 8/31/19. I received an email the next day in response saying that we had only 84 days to pay the balance in full, or incur a "late fee" in excess of $1000 (on an invoice totaling under $6000) and a lien on my home "to protect their interests". David breached his verbal contract to "work with us" on the balance of the invoice to threaten us with additional fees and legal action, fully aware of the conditions we had discussed with him for repayment before work began. The invoice for the work contained only information about interest accrual on any outstanding balance, and aside from the emails sent by David we have neither seen nor signed any document that outlines the terms David insisted upon after the work was done. This behavior is utterly unprofessional, and I will never make the mistake of hiring a contractor through a verbal agreement again.

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