
- Country: USA
- State: New Mexico
- City: Los Lunas
- Address: 145 Bosque Farms Blvd, Los Lunas, NM 87031, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
From start to finish, J3 Systems (Lone Mountain Roofing) operated with the utmost professionalism. It’s rare to receive such high quality customer service these days. Other companies may get a few things right, but, rarely can they put together the whole package. I can do nothing, but, applaud their efforts. For example, the roof material, style, and timetable for completion was what was best for my wife and I, not J3’s bottom dollar. At no point, was there an attempt at an up sale. Each question was answered with an explanation and not a sales pitch. Also, upon completion, you would have never known J3 was there. Everything was cleaned, hosed off, and ALL debris was removed. Needless to say, my wife and I, are extremely satisfied. I will, without a doubt, recommend J3 Systems (Lone Mountain Roofing) to anyone who asks.
HFLF Firm review: Service was Perfect! We are VERY impressed! From the initial call to set up a site survey, from the site survey, to the roof repair, everything went smooth and communication was prompt. We had several other roofing companies come to take a look at the roof, all of whom ended up referring us to Lone Mountain. They were the ONLY company that worked with the types of materials needed to repair our roof. Pricing and the amount of time needed to repair beat out all other companies, and so did the professionalism of the company. We would highly recommend. Not to mention we had scheduled the roof repair in the dead of Winter. We had a leak that sprung through and Lone Mountain roofing came to temporarily repair the leak to ensure we wouldn't have to worry about the effects, until it's full repair. We were so grateful as how easy and stress free to process was. One last thing I'd like to mention is that they provided pictures showing the damages. We especially appreciated this as we were able to see what exactly needed repairing, and it immediately built client/company trust knowing we weren't told something needed repairing without proof.
We had J3 Systems install a PVC membrane roof in January 2018. Josh was great as we went through the estimating process. Our questions were answered completely and professionally. The actual work was completed as contracted and on a mutually agreeable schedule. It was completed in a professional manner with roofers who obviously knew what they were doing. Justin, our project manager was a joy to work with. If you called either Josh and Justin they answered, no waffling and no long delays getting back to you. It gave us confidence that the work would be done correctly and it was. Highly recommended.
Used Lone Mountain Roofing/J3 Systems to install roof on new commercial construction project. They used superior product, install was completed by a very knowledgeable and professional field crew precisely when they were scheduled to be there. Price for the product and professionalism could not be beat! We will definitely utilize their services for future projects.
just wanted to let you know that we really enjoyed the experience with your company. You have a great team and have built a neat organization. Everyone we interacted with was top-notch. You guys over delivered on timing, pricing working with the AC issues etc. Thanks!