We called these folks during what is probably their busiest time of year. We were in urgent need because of the wind blowing off multiple shingles causing a leaky roof. They got us in very quickly, the guys worked Memorial Day weekend to get our roof done, and it looks great! Thanks guys!

I DO NOT recommend this company! Permit application was signed first week of August and we were told roof would be done within two weeks. Didn't hear from them for a month. Started calling. IF I could get through, either no one seemed to know when it would be done and I was promised a callback (which NEVER came), or I was told "next week." Next week comes, and I'm told "it rained, it will be next week." This goes on for a month. Every time I'm given a day, it rained. I understand that you can't control the weather, but it seems that if it rains on your scheduled date, you are pushed back to the end of the line rather than being next in line on the next clear day. Twice I was told by Jerry to find another contractor if I didn't like the way he was doing business. Finally, I'm forced to. In summary - - Proctor does not communicate with their customers - Proctor does not call back when they promise to - Proctor does not keep appointments - Proctor makes poor excuses for poor performance - Proctor's staff is rude if they do actually answer the phone - Proctor acts like your business doesn't really matter to them I would give them zero stars if this site allowed it. They may be the lowest price in town - but remember - you get what you pay for!

it's always nice when the owner of a small business hangs up on you because they cant take constructive criticism in regards to communication. We should have listened to other contractors in the area about avoiding them. Also the other reviews speak volumes. they promised us multiple times that the work would be done within 10 days, but after 2 months of no shows, no no answers and eventually no call backs, we were left in a worse position than when we started. Dont know how these people are still in business. They are spread too thin, take on more than they can handle, and then mistreat the customers for their errors and shortcomings.They will never receive one penny from me.

We called Proctor Enterprise's office after our roof was damaged by a windstorm and asked if they would provide a quote for replacement. Jerry Proctor came to our house shortly thereafter and said they would still honor the same quote they provided when we considered doing the project last year. We hired them to do the work late on a Friday, and a crew was at our house early the following Monday. It was obvious they know their work well, as all of the tasks each crew member performed appeared to be choreographed. The crew chief kept us informed of progress along the way. The crew finished their work by mid-afternoon and after cleaning up around the house, two workers walked the whole area no less than five times, even checking our flower beds and bushes, looking for any missed nails and scraps. Our neighbor said she watched the entire job and even she was very impressed with their work and attention to clean up afterward. After our excellent experience, we would highly recommend Proctor Enterprises to anyone considering roof work. Clearly a job well done!

I would never recommend this company to anyone! My mom had her roof put on a little over a year ago and has already had two leakes. The first time she called to let them know about the leak and they said they would be out within two days they never showed up when they said they would, she had to call at least twice before they finally came to fix the problem. It is now leaking again she called them two weeks ago and they promised to be out within a week. As of today 8/14/18 they haven’t showed up! She again had to call and they told her she will have to wait until all the rain stops before they will be out to fix the leak. This to me is beyond poor customer service!! They are completely one of the WORST companies! My next step is to call News Chanel 10 and have them do a report on how badly they treat there customers and do not stand by there word maybe then they will come fix my moms roof... seriously not impressed right now!!