
- Country: USA
- State: New York
- City: Syracuse
- Address: 3570 Walters Rd, Syracuse, NY 13209, USA
- Monday: 8:00 AM – 6:00 PM
- Tuesday: 8:00 AM – 6:00 PM
- Wednesday: 8:00 AM – 6:00 PM
- Thursday: 8:00 AM – 6:00 PM
- Friday: 8:00 AM – 6:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: Closed
Excellent job from start to finish. The estimate was done immediately after requesting and the job was scheduled as soon as we were able to do it. The crews showed up on time and completed the job in one day, leaving behind no mess. Could not be happier with our new roof and The Roofing Guys!
They were pleasant to work with. However, they quoted us for our roof a year out after getting on the roof twice. We signed a contract (again a year prior to the work being done)... but when ge day came to start, of course they discovered extra layers of shingles and upped the bid..after we had been waiting a year for The work to be done. Since we couldn’t offer more and refused, we had to settle with taking off some of the project that was in the contract. Hat was fine. However, now that it’s spring, the roof is leaking in places it never did before the new roof. We have contacted them several times and they always say they’ll send someone but never do. Now we have to pursue legal matters after dishing out 16k for a roof. 👎
I have used THE ROOFING GUYS a few times and they ALWAYS meet my expectations they start the day and time they say the crew got here went right to work covered shrubs protected the house and when they were done the only way you would know they were there is by the nice new roof. I will be using The ROOFING GUYS again this year maybe twice more this year. One other thing which is very important their prices are some of the best for the quality of work.
THIS CREW that worked my house today...they were amazing... polite, funny, informative, and did such an amazing job! They checked everything, they fixed things after finding issues, and they kept me in the loop; with me saying "just do whatever we need to in order for the rain to stop coming in my kitchen and on my stove!". It was so uplifting seeing a group of people working as a well managed team (they did make me laugh when they mentioned "check in on them when it is a hot day". We were blessed with a beautiful day! I'll post pictures in a bit ... but they have the rest of the roof once I get my savings back! So pleased! Cannot say enough nice things and this was not my first rodeo with roofers! By FAR worth every cent! Thank you TRG! Wish they did SIDING!!!
I have called roofing guys twice in the last two years due to 2 different leaks .The first time they came out to evaluate my leak and gave me an estimate that I signed and said someone would call to make appointment, they never called. I called twice and was blown off both times and told someone would call. They never did until I called to cancel my job. The second time just this week we called and were told they would call to schedule a evaluation of my leak. Going on one week and five inches of rain later no call has been received. Reading reviews on social media show I am not the only one.