Jeff from Captain Soot installed my pellet stove; perfect installation, neat, precise with all necessary fire retardant material and caulking. As a new user, I had many questions about the stove. Jeff took his time answering all questions and ensured I was completely comfortable with operating the pellet stove. Would definitely recommend him to any prospective pellet stove buyers.

My wife and i went by to gather info on pellet and wood stoves. Jeff was very knowledgeable and down to earth, Pleasant to deal with and very reasonable on pricing. He even directed me to some sources of wood. We are very excited to get our new stove up an running to help beat down the the cost of oil! A++ Post install. They came in and finished in 5 hours start to finish. We love the way it looks and heats. We would recommend Jeff any day.

Jeff at captain soot was absolutely the best! He installed a blaze king ashford 25 in my lynbrook home a few weeks ago and I've been using it like every day! It's so much better than a standard inefficient fireplace but still wood burning and with a beautiful view of the fire. He's professional and he had the best price. I really shopped for this thing and he really did a great job at a great price.

Jeff and his crew sold and installed an Osburn 2400 unit in my house a few days ago. I was at first apprehensive dealing solely by phone to a company several hours away (I’m in the Philadelphia area) but Jeff was thorough in speaking with me, answered all my questions, and was very very knowledgeable on his products. He had the stove drop shipped to my house and his guys came and installed without any issues. Even cleaned up real nice and showed me how to use everything. A very smooth process and, here’s the kicker: the stove, installed, parts and labor, was 40% less than the fireplace store down the road from me. If Jeff installs in your area, I’d highly reccomend. I’ll be getting a pellet unit for my basement in a year or two and I already know who I’m calling.

Called for service on a firegear fireplace we purchased somewhere else. Needed help with install and was happy to pay. Spoke to someone who said my problem was I bought it somewhere else and not through him so he wouldn't help me. Luckily Google shows a dozen other companies that can - and did.