
- Country: USA
- State: Ohio
- City: Columbus
- Address: 4777 Westerville Rd, Columbus, OH 43231, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
From our first contact with Able Roofing about replacing our gutters we were impressed with them. Friendly, professional and customer focused, everyone from Able Roofing we spoke to and interacted with were excellent. We were notified when our materials were received and set-up our install date without issue. Expecting a significant delay before the installation, we were pleasantly surprised when informed the installation would be done the following week! The supervisor personally stopped by prior to the installation date and phoned ahead on the day of installation. The entire crew were timely, courteous and skilled professionals who completed the installation quickly and flawlessly. Cleanup was immaculate and the supervisor ensured he spoke with me before departing. Awesome! Would definitely recommend!
Strong wind blew few shingles off my roof. I contacted Able Roofing for inspection. Zach Harmon from Able Roofing came to inspect. He was very professional and honest. Zach suggested replacing roof as it was showing age. All options were presented in a clear manner. Right from estimation, to scheduling, to installation and final inspection - everything was timely, professional and prompt. I am happy with my choice!
Just spent 45 minutes waiting to speak to a scheduler. After so long, I finally hung up and called back. At that point, I was told they are all in a meeting, so no one was going to answer the phone. If you pride yourself on customer service, perhaps you shouldn't transfer someone two, three, four times and still not bother telling them no one is going to answer. Makes me weary to even schedule something now. Update - I called Able back the evening this occurred - convinced by the quick response of my review. I was transferred directly to voicemail where I left my phone number. And, still no return call. So, I gave you another chance. . .did I fall through the cracks again? As a side bar, you'll notice in the response that a customer service manager was to reach out to me - never happened. So very disappointed.
Able Roofing, Adam, Ted and their crew killed it. With lots of landscaping and lawn features to account for, they were each very respectful and left our place in as good a condition as we could have asked for. The workmanship and warranty are second to none. I would unquestionably recommend them to anyone wanting a quality job at an affordable price.
Zach Harmon took the time to meet with us twice when we inquired about a new roof. He was very thorough in explaining the process in how they attain materials and how the job would be done. They arrived today and completed the job in about 11 hours. We are very pleased with how the roof looks. We appreciate what Able Roof has done for us.