He came from Columbus in his fancy truck asking me to hold the tape measure for him then it gets on his fancy laptop and slides and price to me on a piece of paper like in the movies now he wants half the money down $1,700 he will not show me the estimate. I asked him what world he lived in.he tried to snow me like I was getting some fabulous deal 30% off then pulls out a card for another 10% off I did not want to purchase my siding or materials from you I'm merely wanted a price for labor and he was not willing to do that I oversaw construction projects in the Federal building for the federal government I don't pay for anything until it's done this is not how you do business

Overall Mr. Roof did a really nice job. We had a few issues with timing but other than that we love our new roof. Shawn (our project manager) went above and beyond to make sure the job was done right.

I am leaving 5 star review for many reasons: From the customer care (In-house Staff) from the initial phone call, the down to earth sales person that came to my home the contractor and a Super Project Manager. The Sales Person that had a no pressure sale approach while he took care of the phone to the insurance company, meeting with them at the job sight and the follow-up to keep me at ease and yes he showed up early for each appointment (Ryan Great Job). Time for the job. Had a couple of delays due to break down and weather but what was explained to me up front so it was not a surprise by the wonderful Mr. Roof in-house staff and project Manager. The Project Manager (Kevin) was amazing, (when you are dealing with a 120 year old house nothing ever go 100% smoothly and that's OK). Crew is hard at work stripping the old roof(s), PM arrives to check in with me and then up on the roof he goes to check in with the team inspect the job and progress. He came back again later that day as he had 3 or 4 jobs going on at the same time but somehow made me feel like I was the only customer he had. The following day after the job was completed he inspected my home like it was his and addressed my concerns and his own. Within 4 hrs. he had a team of 2 on sight to address his and my issues. Because we had weather coming in he even got up to help the team complete the work before the weather hit. Nothing like a big company with MOM and POP Shop Principles. Great Team and Great Contractor Teams Thank you Norther Kentucky Home Owner

Everything went great. From Dustin presenting what MR ROOF has to off to the guys that came to complete the roof to Shawn the project manager inspecting the roof to make sure there were no errors and everything was done right. Workers kept clean work area and you could not ever tell they were ever there.

They did a great job on my roof. Superior product. Easy to work with and they did a fabulous clean up on my property. I’m glad that I went with this company!