
- Country: USA
- State: Ohio
- City: Fairlawn
- Address: 150 N Miller Rd, Fairlawn, OH 44333, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
I've used Craftsmen twice now and all I can say is that it is a very professionally run company. From first contact all the way until the job is finished you are in good hands. I was very satisfied with the work that was completed for us. The work was done in a timely manner and there wasn't a mess to clean up after the workers left. I would recommend Craftsmen to everyone, you'll be very happy with the quality.
My son and I were leaving for an out of state soccer trip the morning after Hurricane Sandy hit. We were without power, and upon backing out of the drive we noticed portions of our roof missing. We met up with the coach to follow him down to TN, and found that he was a Craftsmen representative. He immediately called one of his techs, who said he would be to our house within hours to tarp the area of the roof that was damaged. Shortly thereafter I was able to call my wife who remained home, and was unaware of the problem, to let her know what happened to the roof and to assure her that someone would be out shortly to address the situation. She took great comfort in this, and they were out within the hour. Our rep then assured us that he would make sure our insurance company was contacted, and that they would fight for us to make sure everything that was affected would be addressed by that same company. With our reps diligence, we were more than pleased by what the insurance company agreed to cover. On top of that, the Craftsmen workers did an excellent job of replacing our roof, gutters, and living room ceiling which had water damage. All of the workers were friendly, professional, and cleaned up after themselves to our great delight. The entire process was worry free from beginning to end. I would highly recommend Craftsmen Restoration to anyone! Thank you CR.
We used Craftsmen for a commercial roofing job and were quite pleased with the entire process. The Craftsmen organization was very knowledgeable and extremely helpful. The job was done on time and within budget. We especially liked Craftsman's attention to detail and the care their staff and subcontractors took while on our property to correct the damages and restore our buildings.
We met with the salesman named Mike and he explained the process of working with my insurance company to replace our roof. He had performed an inspection and located what he described as hail damage. It sounded too good to be true. But a few weeks later our insurance company sent out an adjuster who inspected our roof with the craftsmen representative. Sure enough, he agreed with Mike that there was hail damage. Liberty Mutual wrote a check to cover the cost of replacing our roof, minus our deductible, which we had to pay. I was still a little nervous what kind of job was going to be done. But a few weeks later still, an Amish roofing crew from Craftsmen showed up. It took them only 2 days, and they not only did a spendid job, but just the nicest group of men. They cleaned up after themselves and our yard and flower beds looked even better when they left than they had before they came. I waited a little while to see how the roof would hold up before making this review because although it looks great i wanted to see how it would do in our crazy Ohio winters. Well, spring is here, and everything is still great. I highly reccomend this company as my experience was that they do a super job, and i dont think our roof could have been put on by nicer, better roofers!