
- Country: USA
- State: Ohio
- City: Lakewood
- Address: 16926 Detroit Ave, Lakewood, OH 44107, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
I highly recommend them. In the past unfortunately I tried dealing with my home disaster on my own thinking I would be more efficient and thought I knew what I was doing. The insurance adjuster was more than happy to give me a quote based on my own work and restoration. (That time I injured my lower back hauling debris.) That was several years ago, recently I had a tree fall on my property from my neighbors yard damaging my fencing, vehicle and home. I started doing the same thing quickly as a concerned husband and father to make sure my family was safe and had adequate shelter at the end of fall. It was cold and I moved everyone to our master bedroom to stay warm that night. The tree knocked down all the power lines and it was hours before the electric company shut it off. This sent several surges of electricity to our home damaging the furnace and appliances among other things. My neighbor hired Angelo from Americon Restoration. It just coincided we were outside at the same time. I was clearing the small debris panicked after I had just called my insurance company. They were professional but seemed to lack the sense of urgency. He spoke to us briefly and put my mind at ease. I clearly had no idea what I was doing. They consulted with me and our insurance company through the whole process. I highly recommend them to everyone including my friends and family. I won’t do this again on my own again. Angelo and John were always a text or phone call away. I hope we don’t have to use them again for a natural disaster or emergency but if we do I will surely contact Americon.
In case of an emergency and hopefully you'll never need to like I did, but in case you ever do, I highly recommend this company. Professional and more importantly knowledgeable. They worked hand in hand with my insurance company to make sure my home was back to normal after a recent flood.
I have used Amercon Restoration multiple times. Each and every time John has been very responsive and quick to help me through a very difficult time. In the most recent unfortunate occurrence, I recently had a toilet line seize and had water damage through 3 floors of my home. Upon returning, home to see what had happened, I immediately called Americon again as soon as I noticed the issue. John had his emergency response crew at my house in less than 2 hours working into the early morning hours to take care of me and my home. If not for the extremely fast response, I am not sure how much more damage my house could have sustained. There was damage in multiple rooms and multiple floors. John came over and put my mind at ease that everything would be back to normal as soon as possible. John has always assisted me every step of the way and I feel like he treats the whole process as if it was his own personal house. John always walks me through every single process and explains step by step what the Americon team will have to do and in what steps the process will be proceeded in. My favorite part about working with Americon is that they do not push you into making decisions to simply fit their timetable. John takes pride in making sure that every decision I make for my house is one I am very happy with. He even assists if and when I make the wrong decision that may delay the process for his company, which I have done so in the many times I have worked with Americon. He will stop his crew to afford me the proper leeway and time to correct the issue I created for them. Not many Companies allow you to change their construction times. That is just how much John and Americon go above and beyond to make sure every single aspect of the build is up not only to his standards but my own. He completely understands that it will be me that is at that house long after his crew is done and John always assures his customers are 100% happy with everything his crew does. John's consulting with the insurance company’s and or insurance adjusters is by far is the best I have ever received. They handle everything on my behalf with the insurance. Something that I was uneducated about. He exceeds my expectations as well as what money I receive to put me back in the position I was before the damage. I hope I never have to go through another emergency like this again, but I at least know I have a Company I can always reach out to that I am comfortable with and that takes care of me. I will never hesitate to reach out to Americon in the Future. I truly feel like a happy customer that is now part of the Americon family. It shows that they care about their customers and they always strive to make things better. If you are reading this like I have read online reviews to help me make important decisions in the future, when in need DO NOT HESITATE to call Americon. You will not be disappointed.
Amercon Restoration was very responsive and quick to help us through a very difficult time; upon reaching out to them for their services they were out to start working with us under 24 hours. John was very detailed, educated and most importantly very patient with us; He walked us through every process and explained step by step what the Americon team needed to do to get my home back to normal. John's consulting by far is the best I have ever received. I hope we never have to go through anything like this again, but if we did, we would definitely use Americon again!
Horrible company to work with. Stay away from these guys. Angelo is the best lyeir out of all. They do not pay their subcontractors which results of leans filled on property