
- Country: USA
- State: Oklahoma
- City: Edmond
- Address: 13776 N Lincoln Blvd, Edmond, OK 73013, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
14301 Fontella Ln, Edmond, OK 73034, USA
- 5 reviews
In middle of May, Steve from this roofing company and his team members were in our community, knocked on my door and inspected roof. He showed me a video of my roof and stated it was damaged very badly in many places, it will be totaled and paid by insurance 100% sure. We were convinced by the video he showed us and let Steve represent us to file the insurance claim. A few days later, our insurance adjuster came to inspect the roof. After the inspection, the adjuster told us there were only minor damages on the roof, which are far less than our deductible. Our claim was then declined by the insurance. I contacted Steve immediately to ask for detail information. He insisted the adjuster was wrong, we should contact insurance and request another inspection. I asked him to take more pictures and give me the initial video so I can submit to insurance company as the evidence. He sent someone else to take some pictures but these pictures are not convincing at all. We wouldn’t file the claim If we only had those pictures. He didn’t get back to me with the video. I called him many times, only answered one time on Tuesday 6/18 and saying - He is driving, will look for videos, and get back to me immediately - until now, nothing heard. I know I was too naive to trust a stranger at the beginning. Hope no one else will fall into this trap like me did. Definitely lessons learned!
Very friendly people and I’m so pleased with the work! They were honest and upfront. Would definitely recommend to anyone needing roof work done!
Had my roof replaced many times and they by far are the best! Made the process super easy. They have great costumer service and are timely. Would reccomend to everyone!
Management not trustworthy. My house has defective roof shingles installed my this company. Once this was reported to them the owner said I would get a new roof. The manufacturer refused to do anything saying there was no transfer of warranty. True as the previous was not told to register a warranty by the installer and we have never been told to have a roof warranty transferred. The installer said once informed by me of the problem he would fix it. Since the manufacturing company refused to stand by their product the owner told me later he had arranged to have materials donated so I could get a new roof if I shared the labor cost, approximately $3000.00. I agreed then after meeting with the owner he stopped communicating with me, would not reply to my emails and would not provide any information. It has noe been many months without any information, therefore, I have to assume they will not install the roof. For this reason I am unable to sale my house all due to defective shingles. Promises made but this company were never live up too, therefore, I can not recommend this company, as they are not truthful nor trustworthy.
Lonnie runs an efficient, clean and organized business! The crew that he sends out to do work in the clients home are very nice and personable. I had fresh insulation blown in my attic and they took care of me right away. My electric bill has been the lowest I've ever seen it all summer!!! Thank you!!!!