Beware of Will Pro’s sales tactics. The salesman, Rocky, low-balled the estimate for a new roof. He said they were working in the neighborhood and could start in a few days. He would not leave me alone while I obtained other estimates from his competition. The other roofers were going to use the same shingles and had the same warranty. The only difference was the price. When I decided to go with Will Pro, he gave me a work order to sign that was $1,000 more than the estimate he quoted over the phone. Two weeks go by and nothing. I was about to call someone else to do the job, when the salesman calls me saying the materials would be delivered the next day and start work the day after that. I refused to give him a deposit until after the materials were delivered. The workers showed up the next day after 4 p.m. The salesman called me to say there was an additional layer of shingles that needed to be removed, and they wanted more money. That is funny because I have a written insurance claim and 3 other estimates that say I only have 2 layers of shingles to remove. I asked to speak to his boss, and he said the owner (Rick) was parked across the street from my house (!). Naturally, I lost my cool with both of them. And, of course, it was too late in the day to start on it. I tried to stop payment on my check, but the bank said it was too late. After haggling with the owner for a few days and getting no where, I let them do the job with a revised work order. I have a small house, and the dollar amount was just not worth fighting over. I paid 17% over the original estimate. I’m happy with my new roof and the workmanship, but that doesn’t excuse them for taking advantage of their customers. I will not do business with Will Pro again.