My wife and I decided to get new windows for our house that was built in 2004. The original windows were starting to leak and getting condensation between the panes. After considering Window World and Community Builder by reading some reviews, we decided to call Terrell’s and see what they offered. I called and soon we were visited by Mr David Terrell himself. We spent some time discussing what we would like and he worked up a bid. We looked over the bid and decided this was the company I wanted to do business with. In our opinion, David, comes across as very sincere and honest. I do not believe anybody would go wrong buying window replacements or anything else from Terrell’s. We had 13 windows replaced and after installation started it was little over day and half getting them installed. The crew was courteous and very efficient. When they were done all trash and remnants of old windows was loaded and hauled of. If you had not known, you would not even suspected they were here. I would wholeheartedly recommend Terrell’s for any siding, window replacements or roofing you need. W Bishop and D Bishop

So my wife and I recently had some work done on our house by Terrell's Siding & Windows. The only reason we even thought about using them was because the previous home owners had and we wanted to keep the warranties together. We knew that they have had bad reviews, but they had also been around for over 40 years, so how bad could they be? Turns out AWFUL! The work they did was good, it wasn't fancy, but we didn't want or need anything fancy just a couple of doors and some windows. It wasn't until I called Mr. David Terrell to see if he would come by the house to go over some of the work that was done because we had some questions and concerns. He had said that he would do a follow up with us, but after a week we had heard nothing. This made me think that he knew that there were issues, and he was hoping we wouldn't contact him. That phone call started off well enough until I got to the issues/concerns and he started getting really defensive and rude. It ended with me yelling into the phone at him. When my wife talked to him on the phone later about it he said that we were too immature to know how contracting and construction works, even though I had told him that I had worked in construction for over 10 years and still do jobs on the side. After telling my wife that she was immature he then asked her age, if he would have done this in front of me I would have probably lost it. The concerns we had were minimal we thought and mainly wanted answers, because these issues were not communicated to us during the construction. In fact there was little to zero communication. At one point he even said that he was going to bill us an extra $500 for the extra labor/lumber it took for them to do the job because we were complaining about it. When my wife talked to him he straight up denied that he had ever said this to me, apparently I'm the liar. I am usually a very calm easy going person and very few people have ever seen me go off, David Terrell is now one of the people who have experienced it. DO NOT ever use him! I should have gone with my normal rule of never hiring somebody who uses their religion as a selling point, but I guess having a Jesus fish on your logo can work wonders in Oklahoma.

BEWARE! This company does not honor their replacement warranty. It was my landlord that got railroaded by these jokers BUT my mother was planning to use their company to replace all the windows in her house and she changed her mind after she saw how my landlord was treated. I'm glad they got a little Instant Karma.

First time around, he did not install all the windows. I offered to pay him for the work he did but not for the work he didn’t do. He threatened me with lawyers. After we came to an agreement, he installed the rest of the windows. However, his team installed the doors wrong and they were extremely difficult to open/close. The manufacturer eventually had to send their own team out almost 2 years later (he was avoiding contact). The manufacturer stated they have had several problems with Terrell.

Definitely not satisfied. I hired Terrell's to replace my sliding glass door. I was originally scheduled to have the work done on a Saturday. Got a call a couple days before to reschedule to Monday. No problem. Then get a call on Monday after scheduling my day around the work that we need to reschedule to Thursday. A little frustrating. Then get a call today, Thursday, that we need to reschedule again. Very frustrating. When I called the office to complain and ask for a refund instead, I was told that I signed a contract and if I didn't let them do the job that they could sue me for damages since they were expecting the money from my job. So now I am waiting to see if and when they will actually do the work. Update: Finally got the work done. Twice during the job, they had to leave to go get supplies. Once after they ripped the old door out and left the gaping hole for 30 minutes while the heat and bugs had free reign to enter my house. And the quality of the work was sub par. See the attached pictures to see where they didn't caulk well and left shims sticking out without cutting them off. Just caulked around them. Poor workmanship.