I had Novak's replace my roof on a rental property I owned. They did a fantastic job. All staff and workers were professional and they got the job done clean and quick! The owner took the time to educate me on different shingle types and which would work best with my roof. I will be using Novak Home Improvement for any future home repairs!

Let me start by saying that this is the first time I've ever reviewed a company online. I am very easy to work with and takes a ton to get me frustrated to the point that I am with this company. I hired Novak to repair my house after hail damage when one of their representatives came to our door after the big hail storm in the Reading area in 2014. At first they were very good and started strong; however, as the project continued and after they had most of their money it has become evident that they no longer give a crap about their customers and finishing the job. At least 3 times now I have taken off of work to meet a Novak guy at my house first thing in the morning only to have them show up at least an hour late...which seemed like no big deal to them with the answer each time being "I was in traffic". Everyone knows that there is traffic from Bethlehem to Reading in the morning...maybe you should leave a little earlier. On multiple occasions they came without everything they needed to finish the job and it is obvious that the communication it terrible from one guy who comes out to the next. When you email them at their general company email address...if the girl who normally receives those emails is out on vacation or not available for any reason...those emails just sit there and are ignored....they don't get forwarded to anyone else and no one checks them. While they did my siding...they absolutely butchered a tree by breaking off branches (not cutting...just breaking) without checking with us. I could go on but that is enough. So if you are looking for a company who will start off fast... I guess they are fine but if you want a company who will do what they say at the end, finish up the job and actually give a crap about their customers time...do yourself a favor and look for another company.

Had my initial roof done 25 years ago by Novak, and it was still fine until Hurricane Sandy hit. Novak Home Improvements replaced the roof and did a terrific job. The owner was very professional, the workers were friendly, and worked hard to get my roof done in 2 days. They helped me through the process when deciding on the right color. (I changed my mind 3 times! LOL!) I have a large roof and a garage and I was impressed at the quality and appearance of the finished product.

I had an appointment scheduled for a little over a week, the day of my appointment I never received a call or anything, finally after 2 hours of trying to get in touch they finally tell me “the guy completely forgot about the appointment.” Wouldn’t recommend them at all!!

I don't know who these people are that left some of these reviews but my family has been using Novak Home Improvements for years. They have always been professional and courteous. I most recently had them do my roof, gutters, downspouts, and siding. These guys are great to deal with. They have specialized crews. They did my roof first. One of their roofing crews came out and did my home in one day and had it done before I got home from work. They had a specialized siding crew come out a few days later and installed an insulated vinyl siding (my home is turn of the century and does not have much, if any, insulation). By the way, wow...the insulated siding has drastically helped in both the winter as well as the summer. They wrapped all of the wood around my windows and doors that required painting every few years. Everything was sealed (no more bees making nests). They installed new shutters as well. Then they installed seamless gutters and downspouts. No more leaking seams. No more gutter spikes to loosen up. The job turned out absolutely phenomenal. Every one of their employees that I have dealt with were very cordial. The job was completed very quickly. The cost was as quoted. I would recommend and have recommended this company to anyone who is looking for high quality work at a fair price. Thank you Novak Home Improvements.