
- Country: USA
- State: Pennsylvania
- City: Bethlehem
- Address: 6780 Hanover St, Bethlehem, PA 18017, USA
- Monday: 8:00 AM – 9:00 PM
- Tuesday: 8:00 AM – 9:00 PM
- Wednesday: 8:00 AM – 9:00 PM
- Thursday: 8:00 AM – 9:00 PM
- Friday: 8:00 AM – 9:00 PM
- Saturday: 8:00 AM – 9:00 PM
- Sunday: 8:00 AM – 9:00 PM
Had Quality One Service put on a new roof on my house about 14 months ago due to hail damage. They did such a great job, I recommended them to my Mom. She got her new roof 2 months ago and couldn't be any more pleased. I highly recommend Quality One Service!!!
I hired Quality One Service to replace the roof on my home. Great service from start to finish. David was great at explaining the process. One day and done! Beautiful roof! Great company with a great leader.
The team at Quality One replaced my office building roof with a high quality pvc material. Quality One did not disrupt our business routine and the workers were courteous and diligent. Old roof off and new roof on in a matter of a few days. No leaks and peace of mind knowing that there is a long-term guarantee. Several other projects around the office and even my home were performed in the same manner. These guys are great!
The roof leaks less than 1 year after Quality One Service replaced it. When I called they said it would be no problem and sent someone out to inspect. Unfortunately the guy they sent out didn't have the correct equipment to go to the top of the roof making the visit a complete waste of time. It took several calls to set up ANOTHER appointment, which finally happened a week later. It turns out the inexperienced crew did not install the flashing correctly around the chimney. Afterwards there was no follow-up and again I had to reach out to discuss what was found and to set up a repair appointment. On the morning of the scheduled repair (right before a 4 day rainstorm no less) they informed me that they would have to push back the repair to next week, bringing the total time close to 4 weeks since I first called. After no repair took place I called for 3 days straight and am now being told they WILL NOT honor the warranty since I am not the original customer despite telling the previous owner (my childhood friend) that was a major selling point in hiring them during the quoting process. I would avoid this company since they can't install a roof correctly and when problems are found with their work they will find whatever way possible to get out of it. It's a shame companies like this no longer work honestly or with integrity.
Quality service at an affordable price. Highly recommended!