The company replaced all the windows in our house a year ago. The Okna windows have held up really well. They were installed quickly and efficiently with no issues. We added the insulation between the vinyl, which also gave us locks on the screens. This upgrade was a very reasonable and we were happy we got it.

They are wonderful, did a fantastic job, are local and really care about their customers. And, without telling them what HomeDepot quoted us, they were able to beat their price. I couldn't believe it. Plus, they have their own constructions workers so they are all in house and you just can't beat the warranty they offer. Go with Window's Plus!!

Hard working crew, very efficient and excellent siding! House looks totally different and well protected. We got them back this year for more work ! definitely recommend them!!

Details are provided below, but the experience can be summarized as poor customer service and window/sliding door leaks. It's truly unfortunate that I have to leave this review. The reason why I'm posting this review over one year later from when we first had the windows installed is because we were hoping to resolve the issue with them directly and wanted to give them a chance. We reached out to them numerous times, given them many chances and have been so patient to work the issue directly with them first. There was no sense of urgency. The lack of customer service and non-responses after SEVERAL leaks is unacceptable. In over a year we have had 5 leaks and 1 stuck screen door. We've constantly had to follow-up with them as we don't hear from them. Our new hardwood floors, blinds, trims and dry wall are ruined. This experience with Windows Plus has been a long drawn-out painful process. Oct 19th, 2016 - First reached out to them for a quote. Compared to the 4 other companies we had a quote from, we had a great first impression. They were the first to respond and the person who came out to provide a quote was really friendly. We were pleased with the initial experience. Feb 14, 2017 - After the installation we realized that one of the windows we installed did not have any screens, so we reached out to them to have them put in. They had left out the screens to the windows. Feb 23rd, 2017 - We noticed that one of the screens for the sliding door gets stuck whenever we try to open it, so we also reached out to them about fixing the screen door. Feb 28th, 2017 - We saw on this date one of the sliding door was leaking a lot of water. No one had come out about the previous 2 issues yet. March 7, 2017 - Someone finally came out. He was an hour late with no phone call or email that he was running late. I had to email them. It's difficult when this happens and I have to take a certain amount of time off for work. Oct 9th, 2017 - This time the window leaked. We emailed them right away. Each time the window leaked we provided pictures and videos so they could see the situation. Oct 30th, 2017 - No one had responded to my original email, so I followed up again. The response was that she'll come back to me on a date, but that didn't happen so I followed-up again up again in November, December, and January 2018. We have now passed more rainy days and snow. January 12th, 2018 - More leaks from the sliding door. We are now into the New Year. Issue from the last leak was STILL not addressed. The blinds, window trim, and hardwood floors continue to be soaked. January 26th, 2018 - Finally came out to look at the window leaks again. Took them over 3 months to find a time to come out for 30 min. and caulk the leaked windows. April 16th, 2018 - ANOTHER leak on the window. We notified them right away. May 1st, 2018 - Came out to caulk the leaked window. Nov 24th, 2018 - ANOTHER leak from the same window. We emailed her that day with videos of the leak. Dec 3rd, 2018 - Since there was no response for a week we followed-up with her again. She responded short with "I am working on it" Dec 5th, 2018 - At this point, we're exhausted from waiting and always having to follow-up. We decided we would no longer wait yet again for another delayed response. We have been patient enough. The holidays are here and probably snow soon too. Since there was no response from her again, we notified her late that evening at 9:23 pm and gave her a heads up that this review will be posted. Dec 6th 2018 - They just happened to find availability the day after I notified them that I will be leaving a review online.

I had windows and a roof installed by Windows Plus, I got a few quotes, they had the best price. The roof installer and window installer were very professional and did a great job! Would definitely use them again.