You completely missed the issue to our roof a few years ago. Came back once to fix it, a few nights later when it rained water started coming through again.. I tried contacting you before .. no answer, no website, nothing for people to reach out to you for concerns. We had another roofer come out and find the real problem. All that we have left to do is fix the giant hole in the ceiling your responsible for. Be more transparent with your customers if you cant fix something be honest. If you want to seem like a company that cares be transparent online so people know you wont get up and leave a job once its finished that you know was not done right. You stole my mothers money for a job badly performed.