
- Country: USA
- State: Pennsylvania
- City: Lancaster
- Address: 1340 Harrisburg Pike, Lancaster, PA 17603, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 1:00 PM
- Sunday: Closed
Zephyr Thomas replaced all the windows in our house. This was the second major project they completed for us, and we returned to them based on the excellent job they did on the first project. Matt was our salesperson again, and he is a true professional. He reviewed our current situation and made recommendations on how best to solve our issues. He was completely honest and point out those items that needed to be changed (windows) and indicated our doors were still fine. It is a pleasure working with Matt because he is not constantly trying to up-sell products or services. He comes into our home focused on solving problems and concerns. We recommend him without reservation. Doug and Dave were our installation professionals. They were polite, readily answered our questions, completed the job as scheduled, and cleaned up any construction debris. The job was completed to our complete satisfaction. We highly recommend Zephyr Thomas, and will use them again for any future projects. Jim and Doris Davies
We have been sp pleased with the quality and integrity of this company. They really care about what they do and are just so nice! We have used them several times for different jobs and wouldn't hesitate to hire them again!
I contacted Zephyr Thomas regarding replacing my front door. My experience with Matt during the sales process led me to choose Zephyr Thomas over other companies I had consulted with. My good experience continued on installation day with Donnie and Steve. They took care with protecting my home during removal of the old door, kept the area clean throughout the process, and made sure that the new door was installed properly. I appreciated the extra steps they took to allow me to reuse existing trim, original to my home, and make it look like the door has always been there. It was truly a great experience.
Brad went over the details of what we wanted in replacement windows and gave us a very reasonable quote. Doug and Dave installed them all in record time, and did a great job. No mess, clean, beautiful windows that will be so easy to clean in the future. We're very happy!
After reading reviews online my wife and I decided to have Zephyr Thomas come out and provide a consultation for an existing deck on a house we just purchased. The previous owners did not make the necessary improvements to the deck in order to keep it updated and safe. We wanted to have a professional look at the current quality of the deck and make improvements within a budget. Brad came to the house, looked the deck over, and provided recommendations to extend the deck's longevity. We sat down and he was able to work close to my budget to make improvements on the existing deck. He answered all questions and provided a step-by-step of how the entire process would go, when the work would be done, and how to take care of the newer portions of the deck afterward. A few weeks later I received a call that the deck would be worked on the following week. Zephyr Thomas worked with our municipality to obtain all permits required for the job. The office staff answered any questions I had before the deck work began and was always prompt in getting back to me or leaving a message. When the deck was finished the Installation Professionals answered any and all questions I had and explained why they did what they did to each aspect of the deck. They had to make some on-the-day decisions, however, they explained them to me and those decisions were based on safety and the existing structure of the deck. Brad called the next day and went through the questions I asked the Installation Professionals as well as additional questions that came up, and answered all of them. He even had one of his Installation Professional come back to the house and move up the handrail on the stairs based on my request. Overall, I appreciate how the team at Zephyr Thomas worked to ensure my deck was done correctly so that my family and friends can enjoy a maintained, safe deck this coming Spring and Summer.