
- Country: USA
- State: Tennessee
- City: Cookeville
- Address: 312 E Broad St Suite C, Cookeville, TN 38501, USA
- Monday: 8:00 AM – 8:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 8:00 PM
- Thursday: 8:00 AM – 8:00 PM
- Friday: 8:00 AM – 8:00 PM
- Saturday: 8:00 AM – 8:00 PM
- Sunday: 8:00 AM – 8:00 PM
Before Wyatt came and offered to inspect our roof, we had no idea that it had been damaged by hail. Wyatt took a number of photos and showed us the nature of the damage. He then called our insurance company to initiate the claim process, and in just a few days our claim was approved. Dave, who oversaw the actual work, bent over backwards to make sure that the job was done as quickly as possible. There were no hidden or unexpected charges, and our new roof looks great. Great people to work with.
My wife and I are really happy we decided to go with these guys. They did a phenomenal job on our roof!
Great job on my new roof. Looks great and very reasonably priced!!!!!!
Our home had experienced significant hail damage this summer. The team at Your Neighbor's Roofer was there to inspect the damage and helped us all along the way to getting a new roof. Thank you!
I normally don’t leave reviews one way or the other but my experience with this company was one I would not wish on any one. We had different people on our roof every day for well over a week (we were told a two day job at most). I had to tell them to stop and get off the roof at night because I knew they could not see what they were doing. When finally finished I noticed that they had cut out an eight foot section for roof vent and only placed four feet of vent on and shingled over the remaining four foot. When I asked the roofer why they would do such a thing he said they ran out of roof vent and he could not afford to pay out of his own pocket for more materials. This is also the reason the installed drip guard looked so hideous (instead of using one long piece several scrap pieces were pieced together, very unprofessional shoddy work). This roof person gave me a list of what supplies were needed to properly finish the job and I went to Lowes and spent a few hundred dollars. One of the individuals (I will not say roofers because I learned most people on my roof had no experience and quit the next day, that’s why it took over a week,) almost fell off the roof and damaged my gutters significantly. When Jake showed up for the final payment I showed him my receipt for what was needed at Lowes and told him my gutter needed to be replaced plus other areas that needed to be reinstalled by a professional roofer and at this point I had lost all faith in his company and it now was coming apparent that they lacked the expertise to complete the job. He agreed and said he would send me payment (never received) to hire another company. By the way, they say if you find more than 12 nails that they will come and pick up again. I sent Jake a picture of the five hundred plus nails (still finding them to this day) no response. This is my experience only, you may find them acceptable.