
- Country: USA
- State: Tennessee
- City: Kingston
- Address: 1510 Kathy Cir, Kingston, TN 37763, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Closed
Highly professional from first contact through completion of roof repairs. Easy and pleasant to communicate with. I was away when the repairs were done and Chris / Eagle was completely trustworthy. Great Job!
Eagle roofing came and provided an estimate to repair a broken shingle and replace plumbing vent boots. Estimate was left which was reasonable in price. Repair work was scheduled --- Chris arrived on time and repair was completed correctly. Chris gave me a phone call to inform me work was done and made a recommendation for on section of roof in the future. Have recommended him already to a neighbor and will use his company in the future.
We had a minor roof repair. We called several companies for an estimate after no response or no shows we contacted Eagle. The call was actually answered by Eagle not a call center. Eagle came out the next business day gave us an estimate and returned two days later to make the repair. There was actually a bit more work than the estimate covered which was taken care of without additional charge. Plus all work was guaranteed for a year!
Last week we called Eagle Roofing & Repairs to look into what we thought was a leak. They answered the phone on my first call and scheduled me within a day. (I'm sure that depends on demand, but they were clearly sensitive to my needs.) Chris came out and examined the situation and showed what he saw on the inside of the house. At the end of the day, we didn't need a repair, but my wife and I both agreed we are going to use Eagle Roofing and Repairs for all our future roofing needs. Here's what we really liked: 1. Prompt: answered the phone, scheduled as at the earliest possible time, showed up when he said he would. 2. Knowledgeable: Chris answered our many questions and showed us practical examples of what to look for and where to look out for issues. 3. Honest: Chris gave us his honest assessment of the roof, and when discussing future options he even talked us through the benefits, costs, and considerations of solutions that are not in his catalog. He was clearly interested in helping us with our roof. 4. Courteous: You'd be hard pressed to find a friendlier person, let alone roofer. I'm happy to recommend him and, as I said, we will call Eagle Roofing & Repairs for any future roofing needs. We were very impressed.
I hired Chris to fix a patch on my roof that was leaking. He responded promptly to my phone call (unlike many other companies in the area) and came out to my house quickly to do an estimate. He gave me estimates on what it would cost to fix my roof, and he seemed very fair. He was very honest and very personable. I really enjoyed working with Chris and would definitely recommend him to others!