
- Country: USA
- State: Tennessee
- City: Knoxville
- Address: 4662 Holston Dr, Knoxville, TN 37914, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Closed
I had a great experience with American Roofing Company via River Mark my main contact with the company. River knocked on the door and asked if I would allow him to inspect the roof for free so of course I said yes. A few minutes later he came back with photos of damaged areas to my roof (which would never have been seen from the ground). River handled all the communication with my insurance company making the whole experience seamless for me. About 2 weeks later I had a new roof done by what I would call a very professional and competent crew and then followed up days later to sweep the yard a 3rd time to look for any misplaced nails around the yard. Bottom line is I felt that I was treated exceptionally well and would recommend this company to anyone looking for a new roof.
River made the whole process so simple and easy. Came out on time, inspected my roof and my initial reason for calling and explained to me all my options. I was always kept updated on the status of my project and River helped me get an early date for the install. The crew showed up on time and finished the whole house in one day. I couldn't be happier with River and American Roofing Company and the great experience of the whole project. I highly recommend them to anybody needing a new roof.
Very professional, guided me through the whole insurance process and even got my roof up to code. Everything was delivered in a timely matter with a fantastic clean up job. I am very pleased with the work that was done.
Professional, friendly and top quality! River and his staff are great and will see you through the process from getting insurance approval to making sure that your roof is up to the highest standard! Highly recommend!
When it was time for a new roof on my house, I reached out to several different roofing contractors. The one that showed up when they said they would and seemed to care about what they were doing was American Roofing. River was my sales rep and answered every question I had and addressed every issue I could think of. The estimate River gave me was exactly what I wrote the check for. The crew showed up on the agreed day and finished when they said they would. A few days after completion, the main office called me to make sure everything went well. I cannot think of one negative thing to say about the roofing job or how I was treated. I recommend American Roofing to everybody!