5 reviews
  • Country: USA
  • State: Tennessee
  • City: Memphis
  • Address: 4129 Chelsea Ave Ect, Memphis, TN 38108, USA
Phone number
Working hours
  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: 8:00 AM – 5:00 PM
  • Sunday: Closed
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5 Review(s)
Reggie Wilson
30.04.2019

Things sounded promising, Mark did work on my son's old home, so I called him for an estimate on part of my wife's studios cottage soffits, fascia and siding. He was prompt and we agreed on an slightly high estimate to start the following Wednesday. He called and asked if it was OK to start on Saturday because he had a couple of guys lined up for the job. They arrived Saturday morning day before Easter. Promptly tearing the 9-10 old siding panels off. I saw what one man was doing and asked on the procedure. He was taking the nail fin screws away from the window area to get the old wood out which was a good process, installing the new board they were not recessed under the nail fins. It's ok the trim boards will hide it. Ut Oh. Then fascia's we not all replaced, many cuts and pieces made to fit were installed. On one panel where there was a hole for a power line, I asked the man not to cut the hole, I would do it from the inside, well it was cut and was almost 2 inches higher. I will say that they were mad about having to redo it and Mark even hinted that somehow the fault of another are was mine. Needless to say, not very customer service oriented. Sunday Easter morning, they had to come back because I had exposed areas and still trim needed to be installed. It was hurried, shoddy and unprofessional, lacking required trim wood and supplies since stores were closed on Easter. . Many texts were exchanged with Mark. Even to the point Mark asked for a check to be given to his workers so that he didn't have to make a trip way out to Millington. On Monday and Tuesday one man showed up with a helper on Monday only to redo wood and siding with hole in it. They made very good attempts to correct and mostly OK, but overall, not a good job. He painted with paint I supplied the trim and the new siding, I supplied a brush to paint with also, along with 6 1x2's an 1x4 wood for trim. I spoke to Mark and he said he would come out to see the final job and make things right, that was last week. Never showed up but cashed the check exactly on Wednesday morning. I have 4 other houses that needed work and he will not be doing them. I was very communicative and responsive to his requests, but he complained he wasn't going to make a dime on the job, he was working the issues for free just about. I've done a lot of construction quoting in my life and 2 men working with proper materials and supplies to replace exterior siding 4x8 panels and 40ft of soffit and Fascia is a good profit margin at $2700.00 if done right the first time with professional workers being paid at $35 an hour. So, I wont put any recommendation on their work. He didn't keep his word. I have more photos and the text messages on request.

Marcus Phelix
20.06.2018

Had a great experience with Mark and Top Quality Roofing. Price is fair and our new roof looks great. We have received many compliments. I would definitely recommend this company.

Katlyn Krug
16.02.2018

Mark at Top Quality Roofing was flexible in making an appointment fast to come out and give an estimate. He gave me a great deal on a siding repair and then was able to get the job done within the next couple of days!

Fred Reynaud
06.05.2019

Courteous and reasonably priced

Melissa Overman
17.01.2018

Very professional and easy to work with! Quickly and efficiently repaired our problem! They even went out of their way to blow the snow off of our roof in order to assess the problem so that we could have it fixed in the most timely manner! I would highly recommend them!

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