
- Country: USA
- State: Tennessee
- City: Memphis
- Address: 2506 Mt Moriah Rd Suite B417, Memphis, TN 38115, USA
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
5Ash just replaced the roof on my home and detached shop. I am a very meticulous and detail-oriented person with high standards for work performed. From the initial consultation, the sales representative (Rob) was prompt, thorough, and very detailed in his explanation of the work. As committed, the quote was delivered the next day. The shingle selection process was very supported, including 5Ash providing a list of existing homes for me to view with different shingle options installed. The operations contact (Dave) kept me informed with frequent phone calls as we navigated weather to setup the install. On install day, the crew arrived promptly, and took extraordinary care in protecting my home while they tore off the old roof. Their crew worked methodically and efficiently, and was respectful of my family, neighbors, and property. The site foreman was very helpful in helping me understand the process. The crew spent two days on the install, and at the end of the job, spent nearly two hours performing a deep clean-up. They picked up nails, hand-rubbed black marks off of gutters, combed flower beds for leftover pieces of shingles, etc. Then the site foreman provided me a walk-through and answered all of my questions and concerns....all with a willing and positive attitude. Finally, the owner (Troy) made a follow-up visit to check-in with us and to inspect the work himself. He was prompt, courteous and respectful. I rarely have my expectations exceeded, but 5Ash went above and beyond from the first call to the last nail picked up. Would highly recommend them for any roofing repair or replacement job. - Germantown, TN
Best value for your roofing needs. Ask for Troy. He took great care of us. Tell Robby we say, great job and thanks.
Rob & the guys at 5ash have consistently provided great service at reasonable pricing for numerous properties. They do good work with repairs & replacements.
I have been remodeling my home for some time now. I have had my run ins with shifty contractors trying to take advantage and do sub standard work and over change. 5ash roofing is not one of those. They replaced my roof, excellent quality, superior craftsmanship, and attention to detail. They put down tarps to make sure no nails made it into my yard. They cleaned up, sweeping my sidewalks and front porch. It was cleaner when they left than before they got there. They next day they called me, my first thought were, "here is the additional amount I owe". No problem, they did an excellent job. The materials came in cheaper than the original quote. They wanted me to come by and pick up a check for the overage. That is a five star contractor in my book.
Worst company ever, they showed up to my fathers house by mistake, was suppose to be at another house, ripped off his shingles and half way through job realizes they were at wrong house. They just kept going just put on color of shingles they wanted, damaged siding, gutters and left torn shingles on house, used wrong flashing, exposed nail heads, long list of other problems besides roof leaking now, which never happened with other roof, refuse to let a reliable company put new roof on house. Dig deep into this company's past before using you will see all kinds of problems they've done in past and dont fix. Look at small claims courts to see how times someone's filed on them, check surrounding counties.