I am writing this review in May 2019. My new roof was installed in June 2016 after incessant rains for 3 months and the Tax Day floods in April 2016. During that time, my 16-year old builder-grade roof was leaking at several vent pipe openings. I ended up being on Craddock Roofing's waiting list in 2016 for 10 weeks rather than the scheduled 2-3 weeks due to all the rain and their schedule being pushed back. Although it was very stressful, it was well worth the wait to have a qualitiy installation that I could feel absolutely confident about. I researched this company on Angie's list and contacted 2 other roofing companies for quotes. It was an easy decision to go with Craddock as the other two companies were not very responsive and did not exhibit near the level of professionalism I received from Craddock Roofing. Incidentally, after I signed the contract I discovered another long-time friend and her husband used this company 22 years ago for their new roof in Copperfied. They are very particular as well and were extremely pleased with the results. I was recently in touch with Parker Craddock via email when 2 of my long-time neighbors across the street re-roofed in the past month or so using Craddock Roofing after both asked me directly for a referral. I cannot recommend this company highly enough. Parker worked with me throughout the process in 2016, and was always in touch. He went above and beyond spending a lot of time walking me through the decision-making process and the different options for upgrading the shingles, the underlayment, and other aspects of the work to be done. This was a huge purchasing decision and Parker provided much needed assistance in understanding the process, the different options, the materials, as well as answered every question and concern I had, so I could make the best decision possible within my budget. Parker was available and very responsive every time I contacted him. He put one of his best crews on my job, led by Jesse, and they did not disappoint. The job was seamless from the time the materials were delivered early that morning to the crew arriving on time ready to work. They only broke for lunch and occasionally a shade break under the trees and they rotated breaks so they were always working. Every crew member seemed to know their job well so they were able to work very efficiently. They finished up on the second day, and over the next 10 days or so, Parker worked with me and my schedule on a couple of very minor issues after the install (replaced a couple of shingles and straightened 2 new turbines). They had also sealed a hole in the decking where a builder-installed turbine was too low to be of any real use and installed a new one for me in another location. I was very pleased with the location of the new turbine. Parker also came by several times while the work was being done to check on progress, ask if I had any questions, and alleviate any concerns. At no time, was the balance due for the job brought up. There was no downpayment and absolutely no pressure to pay for the job until I was 100% satisfied with the completed work. That was extremely impressive in all my experience working with contractors. I have lived in my neighborhood for 19 years and other neighbors and friends are beginning to replace their roofs. I will continue to highly recommend Craddock Roofing for their exceptional workmanship and professionalism.

Tom Craddock is one of the most professional contractors I have ever worked with. He and his team did a excellent job replacing my roof. Since them I have called him twice with followup questions, neither of which were related to the quality of the installation. In each case Tom responded almost immediately and addressed my questions. A quality installation is obviously important, but having a roofing contractor who remains responsive after the initial install provides peace of mind that is difficult to overvalue.

Roof completed Feb 2016. I'm writing this review in June 2018. Tom is professional and knowledgeable. His team was quick and we had no issues during install. I called him back for warranty service 2 times when I saw water stains on my ceilings. It turned out that a tree branch was rubbing on the whirlybird and causing some leaks. He cut the branch and haven't had a leak since. They also installed a hip on my chimney and additional roof vents. They were really able to work with me on customizing certain things/upgrades. Their prices are not he lowest, but they are not the highest either. I recommend them to anyone who's asking.

Competitive price, good communication. They were able to complete job earlier than scheduled. Drip edge could have been applied better. Overall we are satisfied with a good job and their professionalism.

My husband and I put alot of time towards the process of getting quotes and researching quality roofers, making sure we were getting the best deal for quality work and good customer service. As soon as we talked to Parker, we knew we'd go with Craddock Roofing. Parker was extremely professional and patiently answered all our questions (it was our first time to get a roof replacement). He explained every detail in the quote, so we felt comfortable with understanding exactly what we would be paying for. We ended up getting the CertainTeed Landmark PRO and were so happy with how everything turned out. Within a couple weeks, the workers came out and completed the roof in 2 days. Tom (the owner) came by to do a thorough inspection of the work and it seemed as if he really cared about the quality of our roofwork, checking that we were happy with everything. Would definitely recommend this company to all family and friends. It's a family-owned company and it definitely shows in how much they cared about keeping us informed every step of the way and the quality of their work.