
- Country: USA
- State: Texas
- City: Baytown
- Address: 504 W Defee St, Baytown, TX 77520, USA
- Monday: 7:00 AM – 8:00 PM
- Tuesday: 7:00 AM – 8:00 PM
- Wednesday: 7:00 AM – 8:00 PM
- Thursday: 7:00 AM – 8:00 PM
- Friday: 7:00 AM – 8:00 PM
- Saturday: 7:00 AM – 8:00 PM
- Sunday: 7:00 AM – 8:00 PM
Positive and really Negative review. I called on a Wednesday and was greeted a nice lady who was professional. She said someone would call me back Thursday afternoon. Chris Montes called me and told me to check on something before he came out. One of our ceilings had 2 wet spots and he wanted me to check to see if the AC drip pan had overflowed in the attic. It didn't. He came out on Friday morning and checked the attic, then the roof then the attic again and concluded the roof needed to be sealed and that would be $775 and he could do it saturSat morning. I was under the understanding he would replace all shingles and other materials in that area. But he really came out here with a caulking gun and sealed the roof with $5-10 Lowe's roof sealant and was done in less than an hour sealing different shingles, skipping a few in-between. When I asked him how much the invoice would be that I was receiving, he said $875 and when I complained, I was emailed one for $650 which I feel is 10 times the price I should have been charged. Chris Montes was friendly but this particular contractor or company overcharges. It was a half hour or 1 hr job with $5-10 sealant used only so maybe $40-60. Will not use again.
I called to see what the availability would be for someone to come out and give me a quote (telling him I live in Baytown) he asked for my address and I said I didn’t want to give that unless I knew when someone could come (weird I understand) so the person who answered the phone (Donny) said well of course we can come but I can’t come if you don’t give me your address and I was taken back by his tone when he said that so I said let’s start this again. Can you tell me when you would be available to come out and I would be happy to give you my address so he went back to the tone he had and a slight attitude.. I think I’ll pass on your company. Maybe you should learn people skills as well. There is always a good way to skin a cat so to speak..
Thank you so Much for the Roof repair! Excellent service and a Quality repair.
Called them and needed service quickly. I was expecting at least a week, but I was told they would be out the next morning. They said they would be there at 9 AM and they were not only there on time but on my roof within 10 minutes. Good work, good service, and it cost me $1000 less than another company advised.
During a recent storm, I noticed some leaking from my roof and needed a solution ASAP. I called these guys up and not only did they come out the same day but also fixed the 2 holes and improper sealing from the original install before sunset. If a good contractor is what you're searching for then look no further.