Recommended by my neighbor. They did several roofs on my culdesac. Mine was a nightmare. The shingles crooked and a large section had ro be redone. Gutter people they contacted had to replace a second time. When the rains finally came after the skylights both leaked. The men who came to fix them said there was no flashing or whatever should have been placed. Called about water danage to ceiling and emailed pictures. No reply from office manager. Noticed water under eaves on bricks today and yesterday and see shingles above that area are buckled up at corner of chimney. I called office and spoke to secretary and she took my message. Knowing my discontent , I am not sure I will get a return call. Also, they did not replace the valley around chimney..i am not sure if their is a warranty for the work just over a year later. For $23,000 paid, I expected better. They subcontracted my job to a crew from Oklahoma. That crew said they go where the work is and aren't part of Vertical Roofers.I was of the understanding they had theiir own regulars but not so. I could go further but enough said. I have pictures to show my comments are correct. I had an independent inspector come to look at the work. Vertical did follow to complete the roof. I regret not having 2 more estimates at least.Some painting and things that could have been done on wrought iron rail from hail were not fixed. I would not recommend them sadly. The 2 star is because they returned to do the repairs. Otherwise would have been 1 or less. Follow up now another leak but informed my warranty expired beginning of October (2018). Owner call from Dallas wanting to get problems resolved. Rain and repairman call. Sent pictures of leak area. He has not called me back and weather is good. Have written them off. Please be careful if you choose them my advice is to look for another roofer. I have another contractor coming 31 October to do the needed work. He is checked and has excellent referrals. November 5, 2018 update The owner and roof repair contractor have been in contact to do repairs for roof leak and painting to fix ceiling water damages from new skylights that did not have ptoper flashing around them. Hopefully the shingles are fixed to prevent a future leak. I am upgrading to 3 stars in hopes the painting will be done next week. It is refreshing to see a contractor apologize and fix the problem. Nov 8 update Pictures of roof fix are posted fyi here. Sadly, looks awful on a roof just 2 years old. It looks like a bucket of tar was placed under area where shingles were sticking up. Owner came by and said it looked good. ??? I did not see him just phone call. If you zoom close you can see the repair. Rating back to 2 stars. Nov 9, 2018 final update! I called to cancel atrium painting after seeing this roof fix. I can't afford a poor job painting the ceiling if work is like roof fix. The owner Bill was notified today. I did say the fix doesn't look good and thats why I canceled inside painting. Don't want to have another possible mess to handle. Granted I am not of age to get on a ladder to physically go up on the roof. I hope the picture tells the story. Good intentions but work not as it should be after $23,095.00 fee they got. I can only hope the shingles last 25 years but seem to think they may not be best quality. You can see little waves in some areas where they aren't flat as I believe they should be. My rating back to 2 stars for good intentions but not good work. Would have stayed at 1 if they hadn't followed up after a 2 week or more incommunicado. 26 Nov I am posting a few pictures showing shingles state in packaging when roof was being replaced. They look to not be new for sure. Also paint spill when a man tried to paint an area in soffit/ fascia. The pics are not appearing on this post. They show the shingles that looked like old from prior work. Paint spillled by my sidewalk. The poackages were torn and damaged. Thanks for looking at my post. 15 April 2019 Another big leak at vent over my kitchen cooktop fan (electrical!!) with recent rains.

My house was done 2 days afetr i signed my contract and it looks night & day better than it did before. I'm very happy with Vertical Roofing.

Worked with Bill on getting my roof replaced last year, and it was a good experience. Bill was patient and careful and did a lovely job on our home.

Aaron is punctual, thorough, and dedicated. We loved working with him and Vertical Roofing and will definitely use him again. He took pictures of the roof and went over all the details that we would have missed. I highly recommend this company!

Our roof was replaced after one of the big hail storms in San Antonio and roofing companies were very busy during that time. The rep for Vertical Roofing was very thorough in his presentation of their work and even stayed all day to make sure the work was completed correctly. We were very pleased with the roofing job. However, we weren't as pleased with the gutter company used by Vertical to replace the gutters. Found several places where they cut corners and had to call them back once and also repair an area that wasn't draining right because of the installation. Overall very pleased with the actual roofing job by Vertical and the staff we worked with was professional and timely.