
- Country: USA
- State: Texas
- City: Hutto
- Address: 101 E Front St #104, Hutto, TX 78634, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Did a great job, roof looks great. When there was a issue with the shingles they stood behind me, against their supplier and fought for me. That really went to show me, they had the customer's ( mine) interest ahead of all other's. .
On April I replaced my roof and selected New ruf. The team and staff were very professional and made me feel like a I was a family member. My house looks brand new and the process was very easy to go through. The job was fast and clean. Best investment ever, we just had rain storms 70mph winds and the roof had no damage. New ruf called me and asked if my roof sustained any damage by the storms and advised that my roof was under warranty. Wow, I never had a company check on my property after months of instalment. I highly support and recommend new ruf to fix or replace your roof and rain gutters, at a great price and quality.
Worked with Terry and Danny. Both guys were great to work with. Communication was top notch (which is most important to me). Our difficult schedule was constantly worked with, with no adverse effects (Thanks fellas)! Terry sent constant updates on where the project was and quickly resolved all my inquiries. NewRuf has been solid through the replacement of my roof along with the additional repairs that were needed. I have since recommended them as they have made a stressful job, stress free. Again, much appreciated!
Terry is absolutely amazing! He is very knowledgeable, thorough, and takes his time in explaining the issues. Terry is very responsive, which goes a long way in my book as I like to stay up-to-date on everything. From the initial roof inspection to meeting with the homebuilder who ultimately did not install the roof properly (and was completely unsympathetic to the fact that their negligence will cost me quite a bit of money due to the roof only having a two-year warranty), Terry has been present through every step of the process. This kind of customer service and attention is invaluable and a great compliment to any company.
TRUST THE PROCESS Like most home owners, I don't know the first thing about roofs. Luckily we called NewRuf first.They explained to me the benefit and value of the high quality material they install.Then they handled all of the sometimes confusing insurance process for me.The roofers who did installation are excellent. Careful of my property and cleaning EVERYTHING up .We couldn't be happier.