
- Country: USA
- State: Texas
- City: San Antonio
- Address: 434 Breesport St, San Antonio, TX 78216, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Damage to my roof during inclement weather last week. Called Cloud roofing since I had my entire roof replaced on two prior occasions. The Cloud inspector assigned, a Mr Noriega was assigned to my project. An appointment for inspection was made and I suggested that he was unable to show to let me know so I would be present. He messaged me and related he had come and inspected before the agreed time and then sent me and estimate via email. Messaged him and related that I preferred speaking to him personally before I proceeded. He advised me that he would try to make it. It's now one hour after the agreed time....no show or call. Not professional at all lacking customer courtesy therefore I am going to another roofing company. Hopefully, he is not representative of Cloud service, but do not trust Cloud as a result. Cloud is deserving of their poor ratings because of representatives such as this!
Professional and reliable. Our Supervisor took care of everything, including submitting follow-up paperwork to the insurance company, and always returned my calls. Highly recommend!
Cloud roofing guarantees their work! I requested a minor repair and it was fixed immediately -no questions asked. In addition, my Dad had his roof replaced by Cloud last week and he was extremely happy with the finished product. We are especially thankful for the great customer service from the planning through completion. It was an easy process and the roof looks amazing! Thank you
I recently hired Cloud Roofing to fix some issues with my roof. They came out and gave me an estimate which I agreed to. Everything went great from start to finish. The best part is its held up very well with these recent storms we've been having.
Had some recent work done by cloud, and everything went great.