
- Country: USA
- State: Texas
- City: Mckinney
- Address: 401 Lake Weatherford, McKinney, TX 75071, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
I recently had the pleasure of working with Kendall on an apparent warranty call - my initial thoughts of a roof leak were quickly dispelled by Kendall's discovery of an actual PLUMBING leak in my guest-bath shower, not associated with EPIK's roofing efforts! Kendall presented himself very professionally, even down to the "uniform look" (khaki slacks, logo'ed polo shirt, clean and shaven) that one would expect from a knowledgable and customer-oriented service organization. Despite the fact that my issues were NOT caused by any actions by EPIK, Kendall was kind enough to explain the possible causes and their potential solutions, even to the point of offering EPIK's "one-stop-shop" of professional sub-trades to correct my problem. In short, these guys are GOOD. I've NEVER experienced the "hit-and-run" tactics that are so prominently-displayed regarding opportunistic roofing companies - just honest, professional, and knowledgeable construction and insurance experts. I would call EPIK again and would entrust my roofing or construction needs to them ANYtime - do yourself a favor and call them first when the need arises!
Great roofing job. Although it was not fixed the first time, they readily came back to make sure it was corrected and then came back again to confirm the repairs were completed.
The team at EPIK construction are truly customer focused and dedicated to customer satisfaction. Even while my insurance company dragged its feet in getting my claim adjusted, the EPIK team were in action going the extra mile to finalize my claim with the adjuster to get the job done! The job was completed very professionally and in record time, and they even threw in a free upgrade to much superior shingles than the ones they replaced! The new roof looks fantastic! I can’t say enough good things about their customer service and the quality and speed of the work they did! Would highly recommend to anyone!
It was my previous experience with EPIK Construction when they responded to an insurance claim that I became impressed with their customer service, range of skills, professionalism, honesty and integrity. EPIK Construction earned my trust and my business that day. So much so that they were my first and only call to perform my next renovation job out of my own pocket because I knew the quality of their work and the care with which they value the relationship with their clients. These traits are sadly quite rare in many contractors, but EPIK is certainly the exception and has earned my business from now on. I cannot recommend them highly enough.
EPIK Construction are great people to work with. If we had a question or problem we discussed it with them and they promptly came out and fixed the situation. The company and their crew are Very professional, friendly and conscientious. Will definitely use them again and HIGHLY recommend. Thanks EPIK, you guys ROCK!