
- Country: USA
- State: Texas
- City: Spring Branch
- Address: 17080 TX-46 #117, Spring Branch, TX 78070, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
It took me 6 months to get the process going, but I was very happy I selected them. They were very patient with me; they were thorough, double checked on things and did a great job. Redemption had 2 different people came out and give me estimates. They were very accommodating - came out to my house several times offered to come out to my school. They replaced the entire roof, were fast and cleaned up well. They passed the "dad test" (he was very impressed with the team that came out). Bottom line: it was a very good experience. I was referred to Redemption Roofing from another teacher at a school where I used to work. They were more detailed than other roofers, did more research than other roofers that quoted and took more pictures. I would recommend Redemption Roofing highly to anyone looking to having roofing work done.
I will definitely refer my friends and family who live in Texas to Redemption Roofing. I was very happy with their service. They were prompt and knew what they were doing. I was selling my home in Texas and needed to have the roof inspected. The first inspector (from another company) was not accurately knowledgeable, whereas the inspector from Redemption Roofing was very knowledgeable, professional and courteous. The inspector from the other company, for example, said that all the pipes had to be sealed (they were already sealed except for a newly installed one) and that the wind shingles were loose and other shingles needed to be replaced. With the inspector from Redemption Roofing, I felt he knew what he was doing and he told me that there was only age related wear, no damaged or missing shingles that needed replaced. I found out about Redemption Roofing when I Googled for a roofing contractor and I saw that they had the most stars and promptly contacted them. The folks at Redemption Roofing were quick. I was under a real time crunch due to a pending sale on the house and had a limited timeline to meet if the roof had to be repaired . I needed promptness and I'd already relocated out of state. The folks from Redemption Roofing came out right away and took care of all my needs and their Customer Service contacts were very courteous. I felt very comfortable with the people from RR and felt I could trust them.
I called Redemption Roofing twice - to do roofing work on both my house and my fiancee's home - to get them prepared for inspection because we were selling both homes. The first house needed some repairs and they took care of it right away. And they also took care of my fiancee's home, which was about 65 miles from their office. They did a great job on both houses. My realtor referred me to Redemption Roofing. Redemption Roofing caulked and sealed some of the nail heads and put a vent jack on the roof in one home and at the other house, they sealed the nail holes and painted the vent and got it ready for inspection for the new owners. Redemption Roofing was excellent to work with; from the billing in their office to Adam, the sales rep. He was great at communicating with us. The one on one customer service was excellent. I would highly recommend Redemption Roofing to anyone needing roofing work done, including my family and friends.
I really liked that Redemption Roofing kept me informed and answered all my questions during every step of getting my roof replaced. Some of our neighbors had previously used Redemption Roofing and recommended them highly, so we gave them a call. Redemption Roofing responded promptly, they were did the work quickly, and they picked up after themselves and left everything in good shape. It was nice that I didn't have to do anything. Redemption Roofing took care of it all. They took the work off my back so I didn't have to worry about anything. They took care of having the lightning rods taken down and put back up, having the Gutter Helmets replaced, and coordinating everything with the insurance company. They really take the burden off the homeowner and do it all. Plus, Redemption Roofing took care of having some interior damage repaired that was caused by the old, leaking roof. It was a very good experience, and I would definitely use Redemption Roofing again.
Redemption Roofing came in with the best quote, but I don't usually go with the best quote. They didn't try to sell me anything extra and I really appreciated that. When Redemption Roofing came out, they replaced some flashing and some shingles. I found out about them through an online search. The thing I liked about them the best was they were very professional.