
- Country: USA
- State: Texas
- City: Dallas
- Address: 10440 N Central Expy Ste 800, Dallas, TX 75231, USA
- Monday: 9:00 AM – 8:00 PM
- Tuesday: 9:00 AM – 8:00 PM
- Wednesday: 9:00 AM – 8:00 PM
- Thursday: 9:00 AM – 8:00 PM
- Friday: 9:00 AM – 8:00 PM
- Saturday: 9:00 AM – 8:00 PM
- Sunday: Closed
I was looking for a professional and customer service driven company to replace my roof due to hail damage this year. After talking with multiple companies, R & R Exteriors earned my business because of the knowledge and professionalism of the consultant who came to speak to us. They know their stuff, and were able to address all my concerns and help me with the insurance process. On top of that, they were even able to build the patio I have wanted for years without me having to find another company. Thank you!
Beware with doing business with this company. They came by our neighborhood after storms hit in April 2018. We should have gone with our initial gut feeling and not signed a contract. But Andrew and Jordan made it seem so easy, they would handle everything to get our roof done. This contract started in April 2018, roof install was done at the end of June, we reported a leak at the beginning of July, it took several calls, supervisor escalation and a couple of months later until the leak was fixed. And before left over roof materials were picked-up. Or that supplement items submitted to our insurance were complete. It’s now December and again several follow-ups on my part and I’m still waiting on my warranty paperwork. No follow through with this company. It’s all about what they can get from your insurance Jordan and Andrew are no longer with this company. I wish I could blame our experience on them but with still no warranty paperwork it’s obviously management of the company.
R & R Exteriors is a great company. They are A+ with the BBB and Platinum Preferred through Owen's Corning. They will help you through the whole process. Highly recommend!
Fast, professional, reliable, and they use amazing products. I was always in the loop on where we were in the process. If you need a new roof, or even just want to get your roof inspected, these are the guys to call.
My review wasn't removed, I deleted it to post here instead at this location for your information. After multiple attempts to reach the salesman, Daniel, about my roof, I stopped calling. So, I went to THIS office in Dallas and there is no actual office there. I WAS a real potential customer, but I think this is a misleading company. Be careful!!!