- Country: USA
- State: Texas
- City: Frisco
- Address: 2591 Dallas Pkwy #300, Frisco, TX 75034, USA
- Monday: 8:30 AM – 9:00 PM
- Tuesday: 8:30 AM – 9:00 PM
- Wednesday: 8:30 AM – 9:00 PM
- Thursday: 8:30 AM – 9:00 PM
- Friday: 8:30 AM – 9:00 PM
- Saturday: 10:00 AM – 9:00 PM
- Sunday: Closed
Authority Roofing is a great company—we had two roofs replaced by them recently. Matt Saied, specifically, was the best project manager I have ever worked with! Project Manager Kenny also helped me a lot to understand about the Insurance Claim process. Matt was professional, helpful, knowledgeable, and friendly. During the process, he took care of everything, constantly communicating any steps or updates. He went above and beyond to ensure quality work. I know that I could trust these roofing projects in the hands of Authority Roofing. The process and results wildly surpassed my highest expectations. If I could give 10 stars, I would!
Loren is the best project manager. At the first time when he inspect my roof after the hail damage, I can see he works in a different way from others. He spent almost 1 hour to inspect the roof, windows, gutters, downpours, unlike other roofers were just interested in how many dent in 5x5 area, to make sure they can get money from insurance. His thorough style of working then extended into the project plan phase and the project day. Whenever I have question, I just text him, usually got reply in minutes. Highly recommended.
Loren Jacques was the PM on my job. I spent a lot of time on initial inspection detailing the the things i wanted done to get a quality roofing job. Loren listened , commented and took note of everything.This included installing ice and water shield on all penetrations, 6 nails per shingle, double nailing edge shingles, resealing skylight, adding two new attic vents. l also ordered an upgraded shingle. Before quoting, Loren detailed what was standard and what was extra. It was the only bid that I received that noted everything I requested. Even though the bid did not specify removing two layers of felt, they removed both layers without adder. Further, the adders were were reasonable ( my son was an ex roofing PM and advised me what reasonable rates /prices should be). While my other bids were cheaper for the base bid, the bids with the adders were much higher. Before installing the roof, Loren not only inspected the roof from on top of the deck, but also from the attic side. After completion, everything checked out. Exposed nails used on pipe jack flashing were adequately sealed as well,. With respect to cleanup, I found no trash and no nails and only two plastic caps form the decking nails. Trustworthy, fair and competent is how I would sum up Authority roofing and Loren.
Chris Cox Property Manager was great! His team was fast, efficient and provided a superior quality roof. He was very honest and likable. I would hire him again in a heart beat. He’s also a general contractor and can do anything!
After going through a horrible hail storm, we knew we needed a new roof but had never dealt with the insurance or had any idea where to start. Authority roofing made it so easy. Jesus T came over and guided us step by step, I am so glad he helped us from start to finish. Eric N, Tat N and Jesus T are amazing and not only were we able to get the roof redone but also part of our fence. I can't thank them enough for helping us through all this. I love our new roof. I would highly recommend them.