Excellent company! Sebastian handled our new roof 1.5 years ago, and also handled a warranty issue we had like a pro. Thanks for standing behind your product, and for sending a good guy like Sebastian.

The initial call with Faith was great. She was extremely helpful and had someone come out to inspect my roof within 2 days. Josh was prompt and courteous. He was very professional. Provided me with an estimate and had someone at the house to do the repairs within an hour. Would definitely recommend this team. Great job!

Charlie and JNT Developers did a great job replacing my rooftop deck. They showed up on time and were able to complete the job in one day. It was easy to communicate with Charlie throughout the process. Would highly recommend.

STAY AWAY! Great when they get your money, but if there are any issues after that… forget about it! This will be the first time in long time that I've had to leave a negative review. In March of 2017, your company installed a new roof at my home for $15,000 that was paid in full. On May 27, 2019, I reached out to them concerning water damage found on my dining room ceiling wall. My insurance adjuster came out and noticed that the roof just above where the damage is located didn’t have the proper flashing in the valley where water would be prone to collect. I asked Brandi Williams to send me the original warranty agreement, which I still have yet to receive, as she mistakenly attached the wrong file in 2017. Instead, she asked me to sign a new agreement, in which there would be a $250 fee assessed if JNT Developers, Inc. determined that the damages were not the fault of workmanship. This was not contained in the original agreement and Brandi stated that they updated it late 2017 without informing me. Further, they came out previously to fix unrelated issues with the roof and never mentioned a $250 fee. Fortunately, the next day May 29, 2019, Mark Robinette stepped in and said to ignore this fee and that he would schedule something with me. Over the course of several days multiple texts and emails were exchanged and Mark scheduled a visit to the house on June 4. I had my insurance adjuster come out again to meet him, but unfortunately Mark was not able to meet at the scheduled time due to a doctor’s appointment for his son. The adjuster again made note of the flashing issue on the roof that is just above the dining room where the water damage is. Further, the insurance adjuster noted that while there was hail damage, it was mostly cosmetic. The adjuster offered to speak with Mark and meet with him and from my understanding they did converse. Not hearing back from Mark, I followed up in an email on June 19, 2019, about a week after they had talked. I did not receive a response from anyone at JNT Developers, neither Eric or Mark. On June 24, I contacted Mark via text and asked if he could provide me with a good contact or an update, as when we met in person on June 4th he informed me that he had put in his two weeks’ notice and would be leaving the company. He gave me Brandi’s contact info and said that JNT Developers are planning to “fight back on it stating that the warranty is now void because of excessive amount of hail damage…” Based on this information, I reached out to Eric, Brandi and included Mark via email. Not hearing any response, I sent another email on June 28, 2019 to Brandi, Mark, Eric, Jorge Abreu, Tasha Abreu, Jonathan Sherwood and David Hopkins. I’ve received a response from Brandi stating that she is working with Jorge and Mark and will come up with a resolution before the end of the day (6/28). They are now saying they want to schedule ANOTHER inspection!

I call JNT Developers on September because we had a roof leak. Zach came and give us an excellent quote. He also suggested to go through our insurance because of hail damage we dint know it existed. We follow his advice and set an adjusters appointments. Zach, never show up to the appointment like he said he would. He said he was sick. So of course we were denied by our insurance because there was no Zach to explain the adjuster what was going on. I told Zach we would pay out of pocket to what he replay "I will re submit a proposal for the repair to our insurance" We waited and waited and we still waiting. No word from Zach . I have try to contact him via Email and phone with no success. My roof still is leaking. Not happy with there customer service!