5 reviews
  • Country: USA
  • State: Texas
  • City: Garland
  • Address: 3731 Cavalier Dr, Garland, TX 75042, USA
Phone number
Working hours
  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
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  • 3 reviews
5 Review(s)
Eric Wanstreet
14.06.2019

Lon Smith was great from start to finish. They were recommended to us by a friend. They don’t come knocking at your door or putting a sign out in front of your house, because they don’t need to. Some of the best advice I ever got was “if a roofer comes knocking at your door and/or they want to put a sign out front, don’t trust them.” Lon Smith did none of that. I called them and they were out the next day to inspect our roof after a hail storm. They immediately identified a huge hole in one of our roof vents caused by the hail that would have water pouring in. They did a temp fix on that on the spot without any kind of payment or commitment to prevent any water coming in. Another way you know you can trust them is they never ask for what your insurance payout will be prior to giving you a quote. Every roofer I had ever encountered to this point would not even give me a quote without knowing what my insurance payout would be. Funny how when a roofer knows what insurance is willing to pay, their bid tends to come really close to matching that number and not less so they can secure basically all of the payment. Not the case with Lon Smith. No questions about insurance payout, just a straight forward quote on what it would take to do the work. (Money saver). From there Matt Peterson was great with scheduling and very responsive. The on site supervisor was great and walked us through everything before the work started and after it was complete. They did a very good job cleaning up the yard when it was all said and done as well. Overall I highly recommend Lon Smith as a quality and trust worthy roofing company, which is tough to find anymore

Lucia Williams
12.12.2018

Ronald & Lucia Lon Smith provided great service from my initial call of scheduling a roofing inspection for damages and to determine if it was necessary to replace the roof. Lon Smith’s professional estimator was onsite during the Insurance inspection as the roof was evaluated for damages and insurance claim review. Working on our behalf with the insurance claims professional all areas of the roof were thoroughly inspected and all damaged acknowledged. Lon Smith provided a comprehensive roof replacement estimate that was easy to understand. The work was completed timely and the roof looks great. I will absolutely recommend Lon Smith Roofing to any family member and any friend that has a roofing repair or replacement need.

J.A. T
07.12.2018

Lon Smith replaced my roof and I really appreciate their great workmanship and customer service. It started with Mitch who came out to look at my roof, and we was very honest and upfront with me. Their crew replaced my roof all in one day. Stetson followed up the next day and walked me through the new roof. I highly recommend using Lon Smith and will continue to use them in the future.

Dean Koenig
15.10.2018

We had a great experience using Lon Smith to replace our roof after a hail storm. We initially had another company come out and look at our roof and once we filed our claim they would not provide us with a quote unless we told them how much the insurance company was going to give us. I thought this was very shady and decided to try another roofing company "Lon Smith" that was recommended by a friend. Trent came out for the initial inspection of the roof and he spent a solid hour to write everything up to make sure it was all documented. Once the insurance company came out and told us how much they would pay for the roof replacement, Lon Smith worked on my behalf to negotiating with the insurance company on why the replacement of the roof was more then originally quoted by the insurance company. It was nice to not have to do this part on my own. Trent did let us know that our roof did not have adequate ventilation according to today's standards/code. At no cost to us, they installed more ventilation and also upgrade the previous ventilation that was used. The actual replacement of the roof went as well as I would think a roof replacement could go. They showed up right on time in the morning, and began bright and early. I went to work, while my wife stayed home during the installation, and by the time I returned from work at 5 they were completely done. They did a wonderful job laying out tarps to catch nails and debris. They also performed a thorough cleanup. One thing that separated Lon Smith from the rest besides everything that I previously mentioned was, they have an employee come by a few days later to inspect the work that was completed to make sure everything was installed correctly. They also asked if we had any concerns, which we mentioned a few minor things like we could see some finger prints on the siding of the house, which he took care of. So to sum it up, I would say it was a pleasure to work with Lon Smith, and they really did a great job on our roof.

Debbie Ferrell
01.01.2019

Lon Smith Roofing did a great job of replacing our roof. Great service. Very professional.

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