
- Country: USA
- State: Texas
- City: Denton
- Address: 723 I-35 Frontage Rd Suite 239, Denton, TX 76205, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
My wife and I wanted to make sure everyone hears how happy we are with the guys at Alpha 3. In particular, our rep Joe did a fantastic job. Our roof looks great and he made the entire process as painless as possible. We were not looking forward to having to replace our roof, but we lucked out big time when we found these guys. We will gladly recommend them to friends and family for years to come.
Wow. I don’t normally write reviews but what Joseph was able to do for my situation exceeded all my expectations. First off Joseph is not pushy like some roofers can be trying to get a job where his only concern is self profit. He did have confidence though and is very knowledgeable about the industry and I have much respect for him and alpha 3 residential. This is our story. My wife and I put our house up for sale. We had an offer and accepted the offer. The buyers wanted a short close. We had about 2.5 weeks from the time the offer was made till we closed. A few days after the offer which we accepted , they had our home inspected. The inspector said we needed a new roof. Wind and hail but mainly wind. The buyers were only going to do the deal if we got the roof. So I called Jospeh and explained the situation and he assured me that as long as the insurance company comes out in a timely fashion he could get the roof done in that short time period. So it is now two weeks until closing. I call the insurance company and by the grace of God they came out the next day. Joseph met them and represented us through the entire process. The adjuster said there wasn’t enough hail damage to replace the roof only repair certain areas. If we didn’t replace the roof the buyers would have backed out. So Joseph wrote out an estimate, took more pictures and a view videos and sent them to my insurance company. After the insurance company reviewed his photos and a video of him pointing out damage and validating the claim , we ended up getting a full replacement for the roof and gutters over the phone. They didn’t even send another adjuster out to look at it. This approval came in this past Friday which was 5 days ago. Joseph had supplies delivered Monday, roof went up Tuesday, gutters Wednesday, and we closed on our house today which was Wednesday. I can’t believe how quickly and painless the process was. Not to mention probably one of the most admirable things Joseph did was he told asked if I wanted to put the same shingles that I had on the roof which was a 25 year shingle and that’s what the insurance company paid for. He said since we are moving and don’t care he could do that. But the admirable thing he said was that he would prefer to upgrade the shingles to a 30 year that can with stand 115 mike per hour winds because it’s a nicer shingle . It was about 1000 more than what the insurance company paid for and he wanted to take care of his customer and put on quality shingles regardless of it affecting his profit. I will recommend Jospeh and alpha 3 residential for any roofing needs and should I need them in the future I will call them. They are local, honest, and have a quality business. Highly recommended.
Working with Joe is great. Hail damage repair can be a pain but Joe makes the process smooth and easy. This is my second time using Alpha and have recommended them to family and friends. They had the old roof off and the new one on in one day and cleaned up the mess. Joe is trustworthy and honest and will fight to get you the best deal!
Honest and trustworthy contractor! Really enjoyed working with Alpha on removing and reinstalling a solar PV system for one of their customers' needing a roof repair. Would highly recommend working with Alpha. All around great organization!