
- Country: USA
- State: Texas
- City: Haltom City
- Address: 2517 Weaver St suite d, Haltom City, TX 76117, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
A storm Sunday, June 16, 2019 damaged our roof in several places and broke off part of a tree in the backyard. Texas Direct was contacted and Matt Andrews arrived quickly to survey the damage even though there was widespread damage across North Fort Worth surrounding our neighborhood. He took pictures of the tree, accessed the roof to take pictures and document the damage. His crew arrived the next morning at exactly 1100 a.m. as promised. They immediately went to work, quickly completed the task with zero disruption. No excessive stomping, hammering, etc. Efficient and professional workmanship. It should be noted that Matt arrived promptly after the storm, on Fathers Day, having just left his mother-in-law's home that had a neighbor's treetop down on it. Matt stated he determined there was no damaged and got to the business of helping those with houses where the damage from rain was a risk. He displayed outstanding customer interaction skills throughout the entire process. Our expectations of service and quality of work were high and Texas Direct Roofing & Construction easily surpassed those expectation.
Dealing with Tim was stress free. As the project manager, he made sure all work was done professionally and on time. We requested some additional work and it was taken on with ease. He met with our insurance adjuster, traveled after hours to assist us even on weekends. Jerrimy worked with our insurance company to insure we had everything taken care of. We had new roof, gate and gutters along with siding repair that needed to be done. Even with all of the rain we have experienced, the work was done as promised. We are very pleased and will be calling again for any work needed in the future.
I worked with Matt on several projects and from start to finish these guys pay attention to the details. They do top notch work and efficiently. Keep you updated and communicate constantly throughout the process. Couldn’t ask for a better company to work on your roof or do a remodel.
I recently used Texas Direct Roofing to replace my roof after sustaining hail and wind damage. The only thing I can say about my experience dealing with Texas Direct is, AWUSOME!!! Texas Direct was there onsite from the initial insurance inspection, to installation, to the final post installation inspection. They worked directly with my insurance company to insure all damage was repaired and covered. Their installation crew showed up on time, completed the job on time as well as being the friendliest and respectful contractors I have ever worked with. The products they provided were high quality so the finished product excessed all my expectations. From my first call to Texas Direct everything they said would happened, happened on time with no surprises. I cannot say enough about how great my experience was Texas Direct Roofing. If you are looking for a company which, unlike many other companies, focuses on providing a quality product with the highest level of customer service, go with Texas Direct.
I highly recommend Texas Direct Roofing. They do a professional high quality job from start to finish. Very pleased with their work!!