DURING A RECENT THUNDER STORM, THE ROOF OF MY HOME WAS DAMAGED BEYOND WHAT I THOUGHT WAS TO BE "EASILY" REPAIRED. HOWEVER WHEN THE REPAIR WAS COMPLETED ON TIME ( EVEN WITH MINOR ADJUSTMENTS ALONG THE WAY) I WAS ASTOUNDED. EVEN SHOCKED THAT THE BULK OF THE PROJECT WAS COVERED BY MY EXISTING INSURANCE. I WAS ESPECIALLY APPRECIATIVE OF THE SALES TEAM WHO WAS ABLE TO HELP GUIDE ME THROUGH THE DECISION PROCESS OF WHAT ACTUALLY NEED TO BE DONE SEEING AS I DO NOT KNOW HOW TO "SHOP" FOR ROOFS. I CAN HONESTLY SAY THAT THIS WAS NOT A "COOKIE-CUTTER" EXPERIENCE AND I FELT RELATED TO THE TEAM SOMEHOW. MAYBE BECAUSE THEY DID NOT REFER TO ME AS "MR. SCHIMCEK THE CUSTOMER", BUT RATHER "TYSON, THE GUY WHO HAS A DIFFERENT ROOF AND SCHEDULE THAN EVERYONE ELSE." HOWEVER, THE REAL ICING ON THE CAKE IS THE FACT THAT I YET TO FIND A SINGLE NAIL, SCREW, OR OTHER PIECE OF ROOFING SHRAPNEL IN THE VICINITY OF THE WORK AREA. I ALMOST CAN'T WAIT FOR THE NEXT STORM!! -TYSON PAUL SCHIMCEK